Yeah, I also didn't push the thing in all the way. I kinda feel like an idiot but not really cause you really have to jam the thing in there (that's what she said).
It's not the mic. It's the jack. I had the same issue so I first tried some Sony earbuds I have and got the same result. I then went out and bought another controller and the same thing happened with both the pack in mic and the Sony buds. I really can't believe that they just shipped all the controllers with a broken jack but that appears to be the case. If you push the word in hard then it works and if you remove it a bit it works but if it's just in normally, it doesn't work at all. I really can't believe this hasn't become a bigger issue as it seems to affect all controllers...or I'm really unlucky in finding two in a row with the same problem. I returned the 2nd controller. On another note, that mic is total garbage. No volume controls? Are you kidding me??
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