Everyone talking about how this is great customer service are kidding right?
Whilst I appreciate the efforts in addressing what is no doubt a complex problem. Having customers locked out of paid content for 2 weeks now is by no means good customer service on any level.
Considering this appears to be effecting a wide swathe of people, devices and browsers, regular updates would be the minimum of what's expected customer service wise. The fact that what must be a sizeable percentage of the overall user base are still without access to content they have paid for is borderline unacceptable at this point.
I still have my fingers crossed for a fix before America downs tools for the year, but I'm not holding my breath. To say the whole debacle has sullied by experience with Giant Bomb would be a gross understatement. Poor show.
Exactly the same for me on PS4. Drew and Alexis' stream is fine, but any on-site video won't load. Everything was fine this afternoon, but no joy tonight at all. Bummer as I've never had an issues before.
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