owlnostic

Just driving by to throw a brick through the window, per our usual arrangement when the roku app breaks for extended periods and the only way I consume GB is rendered completely unusable. Cheers. (I'd type up exactly what's happening, but... better users than me have already done so, with 100% accuracy and 1000% more patience and optimism.)

Yup, and I'm not calling you out on this at all. It's just incredibly frustrating. And the fact that even the newsletters aren't just posted on the damn site somewhere is like crap-frosting on the dirt cake. What is this... the internet circa 1991? What AOL keyword do I type in to see GB announcements?

Aaaaand if someone didn't get the newsletter, where can it be read after the fact? Let me guess.... somewhere on reddit, where someone who isn't employed by GB dutifully copies them verbatim into some other venue.

(the irony is that I actually used to get the newsletters, but then they just stopped showing up -- I never unsubscribed)

@bisonhero: I'm right there with you feeling (very) grumpy about an information management strategy at GB that seems utterly amateurish. I cannot fathom the reasoning behind the repeated (to the point of clearly being intentional) perfect vacuum of official status communications from the business. SAY SOMETHING TO US! Geez, is it that hard? I have to click on the forums and scroll through the thread headlines looking for something, invariably written by some random user, that's acting as the proxy for stuff they should be proactively communicating to us, the customers, *directly*.

It's gobsmackingly confusing. This is a case study in how not to do business communications.

OMG THESE CAPTCHAS ARE THE WOOOOOOOOOOOORRRRRRRRRRSSTTTTTTTTTTTTTTTTTT!!!!!!!!!!!!1

seriously, wtf is going on? I've been having _exactly_ the same experience as @doctorfaust, and it's insufferable. Captchas are bad and dumb to to start with, but this is a whole other level of awful.

Sorry for the shouting, but it should never require 5 minutes of a voight-kampff test to log into a website.

I'm on firefox. I could try it on brave or something else, but honestly I shouldn't have to. Internet. Standards.

I hear you, I'm a passive viewer as well, but I don't think we should feel bad about that. The problems aren't passive viewers, it's the negative/toxic active viewers. I'm disgusted at the antagonistic and even maliciously mean behavior that gets directed at staff. Whether on-site or off (twitter, etc.), by paying members or not, there is no excuse for treating them like that, OVER VIDEO GAMES, ffs!!

The tragic irony of Ben (and likely others) feeling like they need to be 'on' all the time, is that it's the exact opposite of what I want out of GB. I most enjoy an environment where the staff are genuinely comfortable, without pretense, and able to be themselves in a sustainable and healthy way, without worrying about what kind of twitter shitstorm they're going to wake up to the next day over having done their job.

Bottom line: Ben is another casualty of the fact that humans are garbage and the internet is the miraclegrow on our awfulness.

Also: Ben you're the best. Stay Bentastic. May you never tweet again and live a long and happy life.

Hey @rorie, thanks for the follow-up.

Is "GameSpot TV" the channel you mean? If so, yes, I just added that and it runs and the content streams. But... its version is listed as "1.1 build 3", from like Jan 2018?! And there's nothing in the channel newer than 2014, in terms of content. Is there some other GameSpot Roku channel? Anyway - it works fine (including the advertising delivery, of course).

P.S. thanks for helping to keep this issue on the radar. I know I'm coming across pretty salty. It's one part frustration that the channel doesn't work at all and it accounts for about 90% of my GB consumption, and one part frustration that there's no proper support/ticketing system available to you or us that would help manage this process appropriately. Doing this on a forum is very 1990s (in a bad way).

@rorie: GB channel on Roku still unusable -- crashes immediately upon launch (logo shows, then quits back to the roku home screen). Been this way for ... 2 weeks+?

Also noteworthy: GB is the *only* Roku channel app that has ever given me problems. Despite regular (obviously) updates to the Roku system software (@gatorman said something similar). So I dispute that Roku is the faulty ingredient in all this and needs "to get their crap together" as someone stated.

Specs:

Giant Bomb: version 2.2 build 4

Roku model: 9101X Roku Smart Soundbar

Roku SW version: 9.3.0 build 4150-95

Still utterly and completely broken. This is hugely frustrating. And every time something goes wrong with the app (which is tragically more frequent than it should be), I have to go wading around in a half dozen years-old threads about "roku" to see which one (if any) has had any official reply whatsoever. I'd like to log a vote for GB to finally get a legitimate support ticketing system, so real issues can be submitted and tracked effectively and get the attention that is due to them, and those who are affected can monitor (or *gasp* get notifications) when progress occurs and there's eventually a solution? Please?

Roku app is still utterly broken. Hello? Is anyone there?

I'm tired of feeling like gutter trash just because I want to watch the content I'm paying for on a convenient device.