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Activision, Infinity Ward, and Project Icebreaker

A recent filing in the upcoming legal case alleges an ongoing investigation for "dirt" on Infinity Ward leadership just prior to Modern Warfare 2's launch.

No Caption Provided

When Activision terminated former Infinity Ward leadership Jason West and Vince Zampella on March 1, 2010, the publisher launched an internal investigation about them. According to West, Zampella and their attorneys, it wasn’t the first time Activision tried that.

Jason West and Vince Zampella are working on a new, still unannounced shooter over at Respawn.
Jason West and Vince Zampella are working on a new, still unannounced shooter over at Respawn.

"Project Icebreaker" was, based on a recent filing from the upcoming trial, an ongoing Activision initiative to uncover information regarding West and Zampella by accessing their work email, computer, and phones. It was rolled out just months before the launch of Call of Duty: Modern Warfare 2.

It’s also incredibly difficult to not chuckle at the name, which feels right out of a mediocre James Bond movie.

The details I'm sharing regarding Project Icebreaker come from a recent court filing related to the upcoming trial between Activision, West, Zampella, and other former developers. There's more to it. It's worth disclosing how this filing came into my possession.

This filing landed in my inbox from the public relations firm for West and Zampella's attorneys. I've been sitting on the filing for a few weeks, knowing full well this very specific filing was handed over to me, a reporter, with a specific agenda in mind, and one that doesn't paint Activision in a great light. Upon further reading, I concluded there was enough relevant, interesting information about the allegations to warrant sharing.

Activision's lawyers did not respond to my request for comment regarding this story.

If it were possible, I'd share much, much more. The entire case filing is not available online (proof!), and since I'm not in Los Angeles, I can't go to the court house myself. Maybe that'll change when I'm in town for E3.

With that context in mind, let's continue.

Project Icebreaker reportedly arose in 2009 over strained relations between Activision and Infinity Ward. While executive memos suggest Project Icebreaker did, at times, involve improving relations between the two companies, there were contingency plans in motion if and when it didn't work out.

The details that follow were pulled from a filing made by counsel for West and Zampella on April 23. The filing focuses on Activision director of IT Thomas Fenady’s deposition, and was filed in response to an Activision motion to dismiss parts of his testimony. Activision motion hopes to dismiss Fenady’s testimony under attorney-client privilege. West and Zampella’s lawyers argue Fenady’s testimony outlines Activision’s attempts to remove West and Zampella from the company prior to the 2010 incident.

Thomas Fenady was director of IT at Activision. He left in December 2009, and now works at Warner Bros. Fenady testified that in the summer of 2009, then Activision chief legal officer (now chief public policy officer) George Rose instructed him to “dig up dirt on Jason and Vince” because “we just want to get rid of them.” Rose said the decision came from Activision CEO Bobby Kotick.

Fenady claims Rose asked him to gain access to West and Zampella’s email, voicemail and computer, and “don’t get caught doing it.” Whatever happened in the course of seeking out this information: "Bobby will take care of you. … Don't worry about repercussions." Rose denied he asked Fenady to specifically "dig up dirt" in his deposition with Activision, though he did discuss Project Icebreaker's existence and instructing Fenady to find information.

In Fenady’s deposition, Activision counsel asked the following:

Activision: So as I understand it, the investigation in your mind included seeing whether you could get access to Mr. Jason and Mr. Vince's work computers; correct?
Fenady: Yes.

Activision: It included determining whether you could get access to their work email; correct?
Fenady: Correct.

Activision: It included determining whether you could get access to their work voicemail?
Fenady: Correct.

Activision: It did not include getting access to any personal computer or personal telephone; correct?
Fenady: Correct.

Activision: What I wanted to know is, did I get it all?
Fenady: The only thing I would include is, it involved engaging third parties in order to do to. That was all part of -- the objective was the same.

Activision: Which was to gain access --
Fenady: To their work systems, yes.

Besides his deposition, West and Zampella’s counsel pointed to a Facebook message between Fenady and Infinity Ward online operations manager Robert Dye, where Fenady mentioned being asked to uncover information about West and Zampella for Activision. Fenady confirmed the message existed.

“Plaintiffs learned about Fenady from a Facebook conversation Fenady had with Robert Dye, an Activision employee. Fenady told Dye that “atvi [Activision] asked me to dig up dirt on [Jason and Vince] about 6 months prior to COD release. looking for excuses to dump them...”

As noted, Rose disputed Fenady’s directive was to “dig up dirt." Rose explained his position during his deposition:

Activision: Mr. Rose, I just have a couple of questions for you. First, you testified earlier today about discussions you had with Mr. Fenady. I have a specific question for you. Did you ever ask Mr. Fenady to dig up dirt on Jason and Vince?
Rose. No. Absolutely not.

...
Activision: So am I correct to understand that as part of Project Icebreaker, you asked the Activision IT department to enable you to monitor the email traffic of Infinity Ward, including Mr. West and Mr. Zampella?
Rose: Correct.

Activision: And you told me that one of the things you asked Mr. Fenady to do was to enable you to monitor the emails of Mr. West and Mr. Zampella and other people at Infinity Ward as part of Project Icebreaker. Were those efforts successful?
Rose: No.

Activision: Did you ask Mr. Fenady or other people at information technology at Activision to do anything else as part of Project Icebreaker?
Rose: As part of the Project Icebreaker, once it proved to be impossible to do what I just said, no.

To try and accomplish this task, Fenady reached outside parties. He reportedly contacted Microsoft to help crack West and Zampella’s passwords, but Microsoft refused to comply without a court order. Third-party security specialist InGuardians was contacted, too, but the vendor “didn’t feel comfortable” with the “legal hurdles.”

There was also discussion about obtaining private access to Infinity Ward's space in order to image the contents of West and Zampella's computers by staging a fake fumigation or mock fire drill at the studio. Hilarious?

“I only know it was discussed,” said Farday in his deposition. “I don't think it was acted upon.”

The concept of Activision investigating West and Zampella is not new. While reporting for G4 when the original news broke, I'd obtained an internal Activision memo asking internal studios to seek evidence about the following:

  • "Documents regarding past, current or future IW projects, including but not limited to any and all businesses analyses of future projects (e.g. Modern Warfare 3)"
  • "Documents regarding any potential 'spin out' of IW, including but not limited to any communications with IW employees, West or Zampella regarding forming a new studio independent of Activision"
  • "Documents regarding West and Zampella's communications with Activision's competitors, including but not limited to Electronic Arts"

Not long after the breakup, West and Zampella inked a publishing deal with Electronic Arts with their new studio, Respawn Entertainment.

If allegations like Project Icebreaker indicate what we’re in for, prepare for a legal fireworks show. The trial has been scheduled to begin on May 29, but Activision asked for a 30-day extension. It was denied.

If you'd like to read the entire document, I've included it below.

Project Icebreaker

Activision/Infinity Ward Memorandum of Understanding

Patrick Klepek on Google+

262 Comments

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rm082e

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Edited By rm082e

@vunna said:

The most incriminating thing that I took from this story was the that former Director of IT, Thomas Fenady, is horrible at his job. Neither his entire IT staff or himself could figure out how to access an employee's WORK email or voicemail? That sounds impossible unless he just said that because he was uncomfortable doing so and needed an excuse not too. He basically said that no one in that IT Department can do their job.

I feel bad for Warner Bros, his new employeer. Hopefully he was able to pickup an Exchange and VOIP class before he started there. Unless of course he was hired to wash executives cars. Then he is perfectly qualified for his new position.

Keep in mind, Infinity Ward is it's own company. Yes, they are owned by Activision, but that doesn't mean they are all on the same local network, or that the IT Director for Activision would have any serious security clearance to the Infinity Ward network. It sounds like Infinity Ward was as independent as they could be, so it would not surprise me if they simply had a VPN or web based portal to plug into the greater Activision Network, while still retaining their own autonomy entirely. I would imagine that was all restructured to give Activision IT direct access to everything on the Infinity Ward network after the big shake up, but it probably wasn't a Big Brother situation before the launch of MW2.

If that is a fairly accurate assessment of how their network was configured, it would be pretty hard for an IT Director to truly "hack" his way into their personal systems remotely just because he has VPN access to the network. They don't teach you how to commit crimes in the average college course, which is what we're talking about here. Even the newer IT Security focused courses are not on the bleeding edge of the security war.

I'm sure Infinity Ward IT could have tapped that stuff in a few minutes, but they probably had no interest in giving Activision that much power over their studio, or opening their network up to such an obvious security hole. On top of that, the IT Team may have been loyal to West and Zampella.

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hifi

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Edited By hifi

This keeps getting jucier. Got a book deal yet?

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vunna

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Edited By vunna

The most incriminating thing that I took from this story was the that former Director of IT, Thomas Fenady, is horrible at his job. Neither his entire IT staff or himself could figure out how to access an employee's WORK email or voicemail? That sounds impossible unless he just said that because he was uncomfortable doing so and needed an excuse not too.

He basically said that no one in that IT Department can do their job.

I feel bad for Warner Bros, his new employeer. Hopefully he was able to pickup an Exchange and VOIP class before he started there. Unless of course he was hired to wash cars in the parking lot. Then he is perfectly qualified for his new position and I wish in all the luck in the world.

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probablytuna

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Edited By probablytuna

I thought Project Icebreaker was a codename for a game.

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Grognard66

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Edited By Grognard66

Nice work by Patrick Klepek - the only real journalist in this industry.

Technically, Activision has every right to monitor their emails, work cell phones, etc. and this is actually more common than some of you might realize (my last few employers all told employees upfront that all their emails were being monitored as well as the sites they visited).

Having said that, Kotick is a jerk and is one of the worst things ever to happen to the industry. I've never understood all of the animosity towards EA when Activision is infinitely more slimy and dismissive towards it's customers and employees.

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deactivated-5b047a335a3c2

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'Activision motion hopes to dismiss Fenady’s testimony under attorney-client privilege.' shouldn't it be Activision's?

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kagato

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Edited By kagato

@itchyeyes said:

Am I alone in not seeing what the issue is here? Company emails, internet activity, and phone calls are generally considered to be property of the company, and if you've ever worked for a large corporation you've probably had to sign something at some point acknowledging that the company reserves the right to monitor all of that stuff.

It would be another thing entirely if they were monitoring West and Zampella's personal correspondance, but if it took place on Activision's time with Activision's equipment, they didn't do anything illegal.

You are only half right, i work in IT support for a large corporate company and if i did what Activision did id be in real trouble, there are so many regluations now as to your employees rights to work without fear of being under some kind of constant watch. You can choose to audit random pcs and users but you are not allowed to just pick and choose who you want to look at unless you have proof they are up to no good. Then you have to file the correct process to gain control of that users computer, you have to do it internally and you cannot under any circumstances involve outside bodies unless you have proof that they are doing something illegal.

I dont know what Activision thinks its doing but it isnt right, there are things they could have done that would have been totally legal and none of this would have been brought to light but im clearly not the only one who thinks what they where doing was wrong.

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Sparky245

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Edited By Sparky245

I don't like Activision much anymore.

But itchyeyes makes a good point, these are all things Activision are within rights to monitor, it's owned by the business. Still, the motivation for it, to find a reason to terminate the two lads, was pretty gay.

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itchyeyes

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Edited By itchyeyes

Am I alone in not seeing what the issue is here? Company emails, internet activity, and phone calls are generally considered to be property of the company, and if you've ever worked for a large corporation you've probably had to sign something at some point acknowledging that the company reserves the right to monitor all of that stuff.

It would be another thing entirely if they were monitoring West and Zampella's personal correspondance, but if it took place on Activision's time with Activision's equipment, they didn't do anything illegal.

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dropabombonit

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Edited By dropabombonit

Sick Scoops Tricky and this is crazy

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Pink_o_mat

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Edited By Pink_o_mat

Game industry writing beyond preview / review! Great!

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VicRattlehead

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Edited By VicRattlehead

this is some awesome shit right here.... lame, but hella awesome

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MachoFantastico

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Edited By MachoFantastico

Holy s**t! 
 
Now that's juicy reporting. Bravo Mr Klepek for helping it make some sense to me at least. It's fascinating stuff, and strangely not surprising considering we're talking about Activision here. But hell! Can't wait now to hear more news.  
 
Screw E3, this is where the real gaming drama is at. ;D

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Dad_Is_A_Zombie

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Edited By Dad_Is_A_Zombie

Activision better just back up the armored truck and settle with these guys. They're not winning this one.

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adziboy

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Edited By adziboy

@paulwade1984 said:

That's some awesome journalism Patrick.

I especially like the part where all you do is look in your inbox and there is the story right there already written for you.

Come on Patrick. You just copied and pasted a pr press release from respawn entertainments lawyers.

What did you want him to do? Completely ignore it because he didn't sneak into a warehouse and get the information himself that was locked in a safe and guarded 24/7?

He's been given a story, and used it.

That's like someone winning the lottery from a ticket they found on the ground, and telling them they're not allowed it because they didn't do the numbers themselves.

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viking_funeral

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Edited By viking_funeral

Tired, late, but must read article. So good. So bad. So entertaining.

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dvorak

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Edited By dvorak

There must be an interesting relationship between IW and Activision if IT can't access their email. It's pretty standard at large firms like that to have all employees know their company email is not in any way private, and usually is recorded forever. Even when deleted by employees. That's common from the top all the way to small business. It's actually law in some territories.

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Lopatnik1

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Edited By Lopatnik1

Mother of god

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tebbit

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Edited By tebbit

@Lydian_Sel said:

"Bobby will take care of you. … Don't worry about repercussions."

Ominous!

EVERYTHING IS PERMITTED

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PrinceRhaegar

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Edited By PrinceRhaegar

@paulwade1984: The fuck do you think journalism is? 95% is having the right sources.

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paulwade1984

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Edited By paulwade1984

That's some awesome journalism Patrick.

I especially like the part where all you do is look in your inbox and there is the story right there already written for you.

Come on Patrick. You just copied and pasted a pr press release from respawn entertainments lawyers.

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Chris2KLee

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Edited By Chris2KLee

Man, this is gonna be a messy one.

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kerse

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Edited By kerse

whoa

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ChronosGT

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Edited By ChronosGT

"Bobby will take care of you. … Don't worry about repercussions."

This is just another strike against Bobby Kotick for me. I can't say I'm surprised though. Which I think is the saddest part.

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alfighter27

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Edited By alfighter27

Seriously awesome story Patrick! 
 
Very well written, and I think you did a great job staying unbiased in your actual writing. I'm curious to know more. As far as I'm concerned, this case is your story, seeing as how you broke it. I'll be sure to return to GB for more.

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claudius

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Edited By claudius

holy moley

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theveej

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Edited By theveej

HOT SCOOOOOOOOPZ

Patrick just dropped a [giant] BOMB on it!!!! GET IT GUYS!?!?!

This is just hilarious, sad and disgusting. Good job Patrick, I expect some of that CBSi money going to funding patrick courtroom journalism in the coming month.

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Jazz_Lafayette

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Edited By Jazz_Lafayette

Hoo boy, I can already tell this trial is gonna be a good'un.

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LegalBagel

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Edited By LegalBagel

Wow, this was given to you by their attorneys? They could get disbarred if that was filed under seal and they leaked it to the press. Breaking a protective order and leaking confidential information is kind of an attorney no-no. The fact that it was filed under seal was why it's not available electronically - that means it's not supposed to be publicly available at all, unless the judge decided otherwise.

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EgoCheck616

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Edited By EgoCheck616

I am probably better off not commenting on this particular issue, however I do appreciate all of Patrick's work. It's refreshing to see some real journalism in this industry every once in awhile.

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wrighteous86

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Edited By wrighteous86

@Thom85 said:

Has it ever been made clear why Activision wanted to dump West and Zampella?

They made too much noise complaining about the whoring out of the once presitigious Call of Duty franchise, and the time and content demands made by Activision. They were unhappy there, and people thought they'd try to leave for a long time before the firing occurred.

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Makoto_Mizuhara_Sakamoto

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The people who order this investigation into IW back in the '09 COULD face more than just a lawsuit- can anyone say "criminal charges"?

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RagingLion

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Edited By RagingLion

Kleptok, report!

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wisdumcube

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Edited By wisdumcube

@xobballox said:

Scoops!
Scoops!

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Thumbrunner

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Edited By Thumbrunner

This is weird going as far as having plans to get them out of the building to copy hard drives and contacting third partys to help in cracking their passwords. This George Rose guy has been playing way to many video games. Almost as weird as the great Gizmondo debacle of '05-'06.

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ChrisTaran

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Edited By ChrisTaran

Great read, Patrick. Very much looking forward to more coverage as things unfold!

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Mistzero

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Edited By Mistzero

scoooop!!!

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sammo21

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Edited By sammo21

Activision is going to lose this one.

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warmonked

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Edited By warmonked

This is bananas!

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Klei

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Edited By Klei

'' It’s also incredibly difficult to not chuckle at the name, which feels right out of a mediocre James Bond movie.''

The fuck you're talking about, Klepek?

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Phished0ne

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Edited By Phished0ne

@rcath said:

Its Tricky!

Its tricky to get these scoops

to rock these scoops right on time

its tricky

tricky(tricky) tricky (tricky)

on a serious note, i use to try and defend activision a little bit..no longer.

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williamhenry

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Edited By williamhenry

@Thom85 said:

Has it ever been made clear why Activision wanted to dump West and Zampella?

They probably didn't want to go along with everything Activision wanted. West and Zampella wanted control over things Activision didn't want them to have, or W/Z wanted to do things Activision didn't want them to do, like something other than COD/MW. Activision seems to know that they would be on the losing end of any conflict while W/Z still worked at IW, so they did everything they could to fire them.

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rcath

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Edited By rcath

Its Tricky!

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Tom_Scherschel

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Edited By Tom_Scherschel

Has it ever been made clear why Activision wanted to dump West and Zampella?

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samsara

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Edited By samsara

They're a Microsoft shop and couldn't open a user's mailbox? I do this so often, I wrote a script a to do it in seconds. That's not even about spying; it's people needing to share info. It's legal needing to do discovery and enforce retention policies.

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James_ex_machina

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Edited By James_ex_machina

You kids and your conspiracies...

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Muerthoz

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Edited By Muerthoz

No fair, Project Icebreaker was what I named my plan to ask out the new girl at work.
 
Seriously, mad props to SCOOPZ!

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Skodra

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Edited By Skodra

Wow, Kotick really IS a cartoon bad guy. I mean really. What the entire fuck.