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The Story Behind Phone Story, Apple's Latest App Store Ban

Paolo Pedercini's sharp critique of Apple and modern tech consumerism was approved before it was banned.

No Caption Provided

Apple approved Phone Story for sale in its App Store last Friday. The application's developer, Molleindustria, decided to be patient and prepare a formal announcement for the week after. Just before noon, only hours prior to the official news going out, Phone Story was taken down. As of this writing, it's still not available in the App Store.

Phone Story is not a traditional piece of software. It's a game and interactive statement, using the attraction of game mechanics to pull players into a charged narrative that has a very specific message to convey. Phone Story wants to remind users about the impact their love of electronic devices and how an obsession with The New Thing has consequences around the world.

Phone Story is split into four mini-games. First, you're directing soldiers of the Democratic Republic of the Congo to maintain an efficient workforce of children extracting the resources needed for the devices we love. In another, you're directing a grounded safety net around to catch assembly line workers from committing suicide, a commentary on the ongoing tragedies at factories abroad, such as Foxconn. In the third mini-game, you're an "Apple" employee tossing devices at hungry, mindless customers. The final game invokes the dirty process of recycling discarded devices, as different iDevice pieces come down the screen.

A narrator is present throughout the entire experience, putting the mini-games in context.

Paolo Pedercini intended to make a statement, but Apple's content guidelines are not very clear.
Paolo Pedercini intended to make a statement, but Apple's content guidelines are not very clear.

30-year-old Pittsburgh, PA resident Paolo Pedercini is the creator of Phone Story, a designer unafraid to shock you--but doesn't come across as someone merely hoping to shock. He also wants you to listen.

When I first emailed Pedercini, I asked the obvious question: didn't you know this would happen?

"I'm very familiar with the app store policy and the game is designed to be compliant with it," he said. "If the project was just about being censored we could have gone further. [...] If you check the guidelines, Phone Story doesn't really violate any rule except for the generic 'excessively objectionable and crude content' and maybe the 'depiction of abuse of children.' Yes, there's dark humor and violence but it's cartoonish and stylized--way more mellow than a lot of other games on the App Store."

Pedercini wouldn't expand on Phone Story might have changed if he'd purposely gone "further," but to underscore his provocateur nature, Pedercini told me about an application he had been mulling over. It's...explicit.

"A similar project that I was planning to distribute only to jailbroken devices," he said, "involved a dominatrix talking vagina the user was supposed to lick regularly (little known fact: touch screens work with your tongue) like a virtual pet for phone fetishists."

Like I said: provocateur.

Players click/touch the children who decide to take a break from mining more materials.
Players click/touch the children who decide to take a break from mining more materials.

Pedercini received a phone call from an Apple employee named Richard when Phone Story was removed. The employee was open to a discussion, but their conversation didn't last very long. Pedercini was told his application had been removed for violating the following guidelines:

  • 15.2 Apps that depict violence or abuse of children will be rejected
  • 16.1 Apps that present excessively objectionable or crude content will be rejected
  • 21.1 Apps that include the ability to make donations to recognized charitable organizations must be free
  • 21.2 The collection of donations must be done via a web site in Safari or an SMS

Phone Story does not solicit donations through the application--that would be handled when profits came in from sales. Since Phone Story has been removed, it's unclear whether that will happen with its iOS release, as Pedercini isn't clear how many people were able to purchase the application before it was pulled down. 15.2 provides the biggest issue for Pedercini, as his depiction is front and center in Phone Story, and while he may disagree with Apple's interpretation, the App Store is curated.

"We are considering to make an app that uses broad metaphors to address the same issues," he said. "That's what directors used to do during McCarthyism and artists used to under totalitarian regimes. In an Apple-controlled technological world, where computers are replaced by dumb tablets, we'll have to resume strategies from the dark times of our history."

If you have an Android phone, you don't have to wait, as the application is now available there. I played Phone Story on my Mac and not my iPhone, thanks to a version he provided me. It's unclear if what I played will be released.

Suicide nets were installed at Foxconn facilities following a large number of employee suicides.
Suicide nets were installed at Foxconn facilities following a large number of employee suicides.

The App Store is familiar to this kind of controversy. Now former Apple CEO Steve Jobs' personal stance, which defines Apple, has been clear on pornography, but when it comes to satire, politics and social commentary, where the line should be drawn hasn't been clear.

Pulitzer winner cartoonist Mark Fiore had his application pulled for poking fun at political figures. Media outrage prompted Apple to allow it back. Such decisions come on a case-by-case basis, however, and small, independent developers like Pedercini have little way of fighting back.

"I own an iPhone and I've been following all of the issues addressed in the game--things that make me uncomfortable as a consumer and as software developer," he said. "Since the App Store [opened] people kept asking me: 'Why don't you make a game for iPhone?' and I had to talk for a while about what I think is wrong in this Apple-complex. This game is basically the answer to that simple question."

Even though Phone Story is available on Android, don't assume that's explicit approval of Google, either. Pedercini has his own concerns there, but for now, pivoting there is his only option to respond quickly.

"I'd be much happier if the game was actually available to everybody and possibly generating discussions around the issues it addresses instead of creating even more debate around the controversial App Store policies," he said.

More information on Pedercini's concerns about modern consumerism, its effects on the world, proposed solutions to the problem and what you can do to influence the cause one way or the other can be found at Phone Story's website.

Patrick Klepek on Google+

234 Comments

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Xsheps

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Edited By Xsheps

To get the best experience from this game, you would have to play it on a device that is not made in part by blood diamonds, suicidal factory workers, and the like. Good luck finding that device.

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gamer_152

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Edited By gamer_152  Moderator

It's good to see some genuinely intelligent discussion going on in this comments section, but some of these posts just make me sad. This was a great article from Patrick and you can call Paolo a hypocrite all you like, I fail to see how he's supposed to be a worse person than everyone else when he's actually trying to raise awareness about these kinds of business practises, while everyone else just turns a blind eye.

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penguindust

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Edited By penguindust

The game itself, Phone Story sounds clumsy and heavy handed. I believe the artist/designer wanted to be barred so that people would read about it. Controversy is the cheapest publicity. I don't have any sympathy for him. The whole project lacks creativity. Still, even bad art deserves to be free of censorship. Fortunately for him, there are other options available to distribute his game.

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DCam

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Edited By DCam

The problem with a statement made through the medium of an iPhone app is that the people who play it can really make a difference, but probably don't know how, and even after they have played, they still won't care. The factories like Foxconn are driven by sales, they get shit on by big controversies in their market countries. Although, cheap goods is pretty much what keeps large parts of the developed world satisfied.

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Norusdog

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Edited By Norusdog

create a game that violates a ToS or set of rules and it'll get pulled?

who knew....

seriously...this isn't news worthy...

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AxleBro

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Edited By AxleBro

man.... other countries are a big bummer... bigger than the one i live in.... :/ why cant we all be like.... happy.... and not dying...

fuck the system, bro.

this isnt even 100% sarcasm.... which is what i was trying to write.... damn it.

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lockwoodx

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Edited By lockwoodx

I'd trade Patrick for Kessler in a heartbeat, but I have to admit Patrick finds some great articles. Keep him off camera and you're golden.

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G0rd0nFr33m4n

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Edited By G0rd0nFr33m4n

@EverydayOdyssey said:

Great job, Patrick. Very interesting read.

Indeed. I find it very very disturbing to know out there there is a company, that is soooo bad in terms of their work environment and abusive nature, that they have installed suicide nets ! WTF!

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DragonBloodthirsty

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@SSully said:

DOWN WITH THE SYSTEM!

But in all seriousness it makes sense why this was taken down. It doesnt matter how stylized the graphics are, it depicts people killing themselves, illegal child labor and the most obvious thing it does is openly insult the company who owns the device he is trying to put the game on.

With all that said do I support apples decision? No, I am all for open systems, but if I ran apples app store I personally wouldn't let this shit on there.

Also I would like to try this, but this guy has another thing coming if he thinks I am going to pay a dollar to experience this "game"

For the record, the child labor is not illegal in most countries where it is practiced, and many of the things provided to consumer culture are made through child labor. I think the point was more to generate discussion than to sell you a particular game. I don't think his end goal was "make money".

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chrisone

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Edited By chrisone

Meeh.. I'm not jonesing for this game anyway..

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JJpenguin

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Edited By JJpenguin

The problem I have with a statement made through the medium of an iPhone app is that the people who can really make a difference won't play it, probably wont hear about it, and even if they did, they wont care. The factories like foxconn are driven by numbers, they don't give a shit about some little minigame collection. Besides, cheap labour is pretty much what keeps large parts of the developing worlds employed.

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megalowho

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Edited By megalowho

I downloaded Phone Story on the Android marketplace because of this article. Happy to donate $1, but the experience itself left a bad taste in my mouth. I guess there is a fine line between thoughtful and off putting when it comes to "message" games, and this certainly fell into the latter.

The idea is great but execution falls flat, I felt like an angry forum post from Yahoo News was being dictated at me by a know-it-all. And when you fail a minigame for not knowing what they want you to do, you are scolded for "pretending you're not complicit." It lasts about 5 minutes too. Of course this should be on the App Store, I'm wary of censorship in any form, but it's just not a groundbreaking or interesting enough title to warrant any kind of controversy.

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SeriouslyNow

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Edited By SeriouslyNow

@InternetDetective said:

Paolo is a hypocrite. He seems to be wearing modern, manufactured clothing in that photo and I'm sure it is nearly impossible to develop a game without using any kind of "blood technology".

If this guy really feels so bad about exploiting the rotten side of human nature he should be living in the woods off the grid eating slugs and sticks, not making ironic "video games".

Paolo I hope you get mauled by a bear.

By that logic nobody should ever write anything critical of anyone because everyone in a developed country is a hypocrite. That's some pretty aggressively fucked up logic.

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markofmacc

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Edited By markofmacc

mmmmm

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Corvak

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Edited By Corvak

The very best part about this, is that this app was intended to make a statement, get people thinking about the true cost of our consumer driven economy. It being banned has given it far more press exposure than it being for sale on the App Store ever did.

But what can we do differently? If we just stopped buying electronics, these same people working for pennies a day would probably starve. Apple could respond to this in a better way. Use some of those billions to improve the conditions and provide education...it would be a PR and marketing gold mine, and they could build an ad campaign about something positive, instead of simply slandering Microsoft for laughs. Why not try Thinking Different, Apple?

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Sander

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Edited By Sander
@Demoskinos said:

@Sander: The only "button" he is pushing is the Hypocrite button. I'm going to teach people about how evil all of this blood technology is by making a game with the said technology! Please. This guy couldn't be more of a hypocrite if he tried.

No, in order for it to qualify as hypocrisy, he would have to have used the same methods to make his software that he condemns in the manufacture and disposal of the hardware. The usage of a medium isn't a promotion or endorsement of that medium, as your implication.
You'll find this of interest,that is if you're not just throwing around large words and blowing hot air.
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AngryRedPlumber

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Edited By AngryRedPlumber

@Demoskinos: I can understand how one might feel this way. However, I would assume that the developer of this App likes technology such as iPhones, but merely wants to expose the fact they there are inhumane business practices behind the devices' creation. So, creating a smartphone App is a perfect way to target the very consumers who indirectly support those practices. Also, if you check out the Phone Story website, you can see the developer's plans to redistribute his income from the game to organizations that try to correct such bad business practices. It also looks like they are going to be rather transparant about showing where those funds go. But, I guess if you feel differently, we simply disagree. I appreciate that this discourse has been civil.

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kyrieee

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Edited By kyrieee

@InternetDetective said:

Paolo is a hypocrite. He seems to be wearing modern, manufactured clothing in that photo and I'm sure it is nearly impossible to develop a game without using any kind of "blood technology".

If this guy really feels so bad about exploiting the rotten side of human nature he should be living in the woods off the grid eating slugs and sticks, not making ironic "video games".

Paolo I hope you get mauled by a bear.

Yeah! He deserves to die a painful death for making a statement with a videogame!

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kyrieee

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Edited By kyrieee

@Demoskinos said:

@Sander: The only "button" he is pushing is the Hypocrite button. I'm going to teach people about how evil all of this blood technology is by making a game with the said technology! Please. This guy couldn't be more of a hypocrite if he tried.

That doesn't make him a hypocrite in any way. The point is of the game not to criticise consumers but to make them aware and put pressure on the manufacturers.

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yyZiggurat

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Edited By yyZiggurat

Great article, Patrick. I would like to buy this game but I only have a dumb phone.

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musubi

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Edited By musubi

@Sander: The only "button" he is pushing is the Hypocrite button. I'm going to teach people about how evil all of this blood technology is by making a game with the said technology! Please. This guy couldn't be more of a hypocrite if he tried.

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musubi

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Edited By musubi

@AngryRedPlumber: No, I have plenty of empathy for the people in the situations they are in but I also refuse to feel bad when someone makes an "ironic" game like this trying to push how horrible all these situations are all while using this so called "Blood" technology to make it. Thats called being a hypocrite.

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Skald

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Edited By Skald

Whoever approved an app with factory workers jumping to their death should probably be fired anyway, regardless of whatever else that app happened to contain.

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EverydayOdyssey

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Edited By EverydayOdyssey

Great job, Patrick. Very interesting read.

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Sander

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Edited By Sander

"Whoa"

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InternetDetective

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@Sander: You want to have a Matrix quote battle about this?

"I know Kung-Fu."

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tricky69

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Edited By tricky69

@Napalm said:

@Discoman said:

None of this comes as a surprise. All Apple ever had was a good ad campaign. I remember people soiling themselves back in 2006, waiting for Apple to talk about a video IPod. If they looked on the market they'd see that it's been done, but no that doesn't matter because APPLE hasn't graced us with it yet. Horse shit. People are such drones when it comes to apple products. Frankly, I've never seen such a product go through so many iterations in such a short amount of time, each with such minuscule differences.

As for all this people exploitation: welcome to capitalism; it is about the quick and easy buck. You don't like it? Tough, cause there's no way around it. Why is the US of A involved in the Mideast to everyone's disdain? Oil, it makes the world go round. This is no different.

This isn't a place for your soapbox.

There's nothing wrong with making a well put together statement about the news article.

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Sander

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Edited By Sander
@InternetDetective: No. I'm in the game, but not of the game. 
 
"You have to understand, most of these people are not ready to be unplugged. And many of them are so inured, so hopelessly dependent on the system, that they will fight to protect it."
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InternetDetective

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@Sander: So what are you, a self-hating technophile?

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starfurydysan

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Edited By starfurydysan

It's the fact he didn't follow rule of 21.1 that makes me think he is a douche. I have to pay him first for the "game" that will talk down to me for buying the app and using the device I use, in order to donate to a charity through it.

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AngryRedPlumber

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Edited By AngryRedPlumber

@Demoskinos: My mistake, you initially said "I feel bad" and now you are saying that you "refuse to feel bad". Sorry for thinking you are empathetic!

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Discoman

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Edited By Discoman

@Napalm:

Sorry that I divulge pertinent information.

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Sander

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Edited By Sander

And look at all the technophiles throw a tantrum when their little toys are threatened! Desperation is a lot closer than we think. This dude knows how to push all the right buttons.
 
Awesome to see somebody with some serious cojones. 

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InternetDetective

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Paolo is a hypocrite. He seems to be wearing modern, manufactured clothing in that photo and I'm sure it is nearly impossible to develop a game without using any kind of "blood technology".

If this guy really feels so bad about exploiting the rotten side of human nature he should be living in the woods off the grid eating slugs and sticks, not making ironic "video games".

Paolo I hope you get mauled by a bear.

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musubi

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Edited By musubi

@AngryRedPlumber: See that's the thing I don't and refuse to feel bad over this. And if you do like I said by all means start chucking all your electronics out the window including whatever phone/computer you used to post on here.

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MikkaQ

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Edited By MikkaQ

Dumb tablets? Luddites!

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BooDoug187

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Edited By BooDoug187

Found it funny that he makes it sound like only Apple products are guilty of these things but in reality all modern electronics have the same dark back story, only reason Apple was exposed was because A) its the hot new item and B) There are many Apple haters who will go out of the way to say that they are the main evil in the world.

If you do a game like this, show everything, show that PS3, 360, Wii, Android phone, flat panel tvs, dvds, blu-rays, even the computer he used to make this game all come from the Congo mines, the Chinese labor city factories, and in the end all of them get discarded to nasty places where people make hardly pennies to "recycle" the parts.

If you are going to make a protest, you go all out, you show everything or you just look like another "oh boo I hate [X] company cause they do bad things... dont look in my room for every other high end electronic product that goes through the same shit for their items!"

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napalm

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Edited By napalm

@Discoman said:

None of this comes as a surprise. All Apple ever had was a good ad campaign. I remember people soiling themselves back in 2006, waiting for Apple to talk about a video IPod. If they looked on the market they'd see that it's been done, but no that doesn't matter because APPLE hasn't graced us with it yet. Horse shit. People are such drones when it comes to apple products. Frankly, I've never seen such a product go through so many iterations in such a short amount of time, each with such minuscule differences.

As for all this people exploitation: welcome to capitalism; it is about the quick and easy buck. You don't like it? Tough, cause there's no way around it. Why is the US of A involved in the Mideast to everyone's disdain? Oil, it makes the world go round. This is no different.

This isn't a place for your soapbox.

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Discoman

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Edited By Discoman

None of this comes as a surprise. All Apple ever had was a good ad campaign. I remember people soiling themselves back in 2006, waiting for Apple to talk about a video IPod. If they looked on the market they'd see that it's been done, but no that doesn't matter because APPLE hasn't graced us with it yet. Horse shit. People are such drones when it comes to apple products. Frankly, I've never seen such a product go through so many iterations in such a short amount of time, each with such minuscule differences.

As for all this people exploitation: welcome to capitalism; it is about the quick and easy buck. You don't like it? Tough, cause there's no way around it. Why is the US of A involved in the Mideast to everyone's disdain? Oil, it makes the world go round. This is no different.

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Zabant

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Edited By Zabant

@Warchief said:

add this to the list of reasons apple no longer used the tag line "Think Different" .

This just in, the new slongan is "Apple: You'll buy it anyway."

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avantegardener

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Edited By avantegardener

Smashing article Kleppers (that's my new pet name for you) nailing it as usual.

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Krelle

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Edited By Krelle

@vinsanityv22 said:

Ugh....I don't care what the f*** Apple is doing. I'm here to read about video games and watch videos about video games. I'm not interested in time wasting, cheaply made garbage. If I was, I'd be wasting my life in Farmville right now

Well, you are a minority. One could say Giant Bomb is not for you.

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AngryRedPlumber

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Edited By AngryRedPlumber

@jmrwacko said:

@Demoskinos said:

This is dumb. Sorry but guilting people into feeling bad over this stuff Is wrong it its own right. If we are going to start bitching about how smart phones are made lets just bust this wide open and admit that most consumer goods that aren't made domestically are probably made in sweatshop like conditions. I mean I feel bad for the people who end up in these factories making these things but I'm also not going to feel guilty for being a consumer.

You have a responsibility as a consumer to not consume things that were made under immoral conditions. It's like how you'd have a responsibility not to accept hush money after witnessing a murder.

I agree, @jmrwacko. We can't just turn a blind eye to the effects of our actions because they are so prevalent. That "feeling bad" you spoke of, @Demoskinos, is your conscious telling you something is wrong. Do not ignore it because our culture approves of it.

Also, I think censorship is never acceptable, unless it is stopping the spread of hatred or bigotry. However, I feel like this App should have been free of charge, or its proceeds should all go to a charity promoting the issues that its creator has taken issue with. But perhaps I misunderstood and that actually is the case.

Thank you, Patrick. You continue to put Giant Bomb well above the rest!

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RageExpressive

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Edited By RageExpressive

I don't know why the community is so dismissive of this game because of the message it tries to convey. The message is not a nice thing, but its certainly true, and as usual, the world decides to turn a blind eye to the bad things and act like its all nice and rosy in the garden.

A lot of you say that its not the companies, but the countries...If the companies would stop funding the corrupt governments by paying a slight extra, there would be no problem.

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Rheinmetall

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Edited By Rheinmetall

I'm against banning, and against big companies, but I think this game developer has gone too far with Phone Story. Probably the whole reaction, including mine, is hypocritical, but it's not right to play with other people's tragedies.

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hagridore

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@Vonocourt: Wow, I had no idea. Sounds like a nightmare.

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SeriouslyNow

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@SSully said:

DOWN WITH THE SYSTEM!

But in all seriousness it makes sense why this was taken down. It doesnt matter how stylized the graphics are, it depicts people killing themselves, illegal child labor and the most obvious thing it does is openly insult the company who owns the device he is trying to put the game on.

With all that said do I support apples decision? No, I am all for open systems, but if I ran apples app store I personally wouldn't let this shit on there.

Also I would like to try this, but this guy has another thing coming if he thinks I am going to pay a dollar to experience this "game"

Oh yeah of course that makes sense. Just like Director of the iTunes being able to promote and sell his own, guideline breaking, fart app. The guidelines got changed when he caught selling just the kind of apps that he blocked other people from selling. I can't see why you wouldn't want to pay for this but you'd probably pay to watch something like Tropic Thunder. Both are parodies which aim to inform and offend using humour. You seem confused, you're all for Open Systems but you're happy that Apple is able to suppress the truth of their nefarious business practices and the income of creative people just so they can look good and yet continue to do nefarious shit.

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christianiscooldood

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It makes sense why Apple would ban this. But think about it: if it wasn't banned, then the only people who would know about it are people who already own iPhones and browse the app store. It wouldn't have stopped anyone from buying an iPhone because the customer base was exclusively people who owns iPhones. Now, he is going to potentially bring it to a different market, and it is getting infinitely more press than it would have.

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musubi

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@jmrwacko: And as I said thats half the goddamn products we use on an average day.

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@Deathpooky said:

@NoelVeiga: I don't really know what to say. If you think the only way you can make an impact is voting, then I disagree with you, especially if you think something like humanely raised meat is only a scam by corporations to get people to pay more. Change can happen from above, but it also can happen from below, and I'd argue a change from below is more effective and more comprehensive.

There might still be morally problematic products out there even if you refuse to buy them, but if you get enough people to buy morally clean products then there's that much less bad stuff out there. One person buying locally raised and non-factory meat or cage-free eggs has at least the impact of that one person buying it, even if there are 100 people buying McDonald's next door. The more people that buy the better product, the more companies will do it. Eventually if that's a market leading position, then everyone will do it, and we largely eliminate the problem. As I said, it's happened before without government intervention in numerous areas. If enough consumers request something, it gets fixed.

And I don't even get your Infiniti reference. Nobody is saying that you need to entirely devote your life to charity, donate every bit of money you make to saving lives, or refuse to buy anything that has any moral issues. But that's not a reason to never donate to charity or never consider what's behind the things you buy. Charity or thoughtful consumer purchases aren't all or nothing propositions.

" If you get enough people to buy morally clean products then there's that much less bad stuff out there" is exactly my point. The way to do that? Politics and legislation.

Just the economics of the situation mean that the premium-cost product is rarely going to make it not profitable to sell the cheaper, more profitable product that also requires these moral compromises. Economics are about buying cheap and selling expensive. Moral concerns suck and decreasing demand to the point where selling expensive is no longer possible. That's not a pattern of economy, that's embracing a wasteful option for the sake of human morality.

Making a compromise that is more expensive for the higher good is the realm of politics, not of economics.

Morally, and that's where Louie CK's my life is evil bit comes in, making marketplace choices because of moral reasons is always just a patch. If you avoid killing people with your car but still kill people with your phone or your TV or your sneakers, then you're not preventing morally compromised products, you're just creating a market for the Prius. If you want to stop the moral problem overall, you need to regulate it.

I'm not saying that buying products that don't engage in shady practices is a *bad* thing, but I'd like people to realize that it does more to make the customer feel good than it does to stop the problem. That requires larger sacrifices and paying much more attention to boring stuff like politics and economy, You don't get to save the world and go shopping at the same time. It takes more than that.