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    Battle.net

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    Launched by Blizzard in 1997, this service provides a solid online foundation to Blizzard's franchises such as the Diablo, StarCraft and WarCraft series. As a constantly evolving service, a new version, Battle.net 2.0, was released in 2010 with the release of Starcraft 2.

    My Battle.net account got hacked.

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    TomA

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    #1  Edited By TomA

    Hey so my b net account got hacked and was wondering what the best thing i can do is. I already sent them off an email regarding the situation. Is there anything i can do, I'm really concerned, i looked at my WoW character and all of his stuff minus his my awesome lumberjack shirt and the kirin tor tabard were gone, perhaps deleted. But the odd thing is, is that i have now max in mining and alot of new achievements, which is weird. But i'm also really worried about how they might delete my Starcraft 2 campaign progress.  Is there anything I can do.

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    Ryax

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    #2  Edited By Ryax

    youve done all you can do now you just sit and wait for blizz to take control and everything will be fine. dont worry about it. blizz usually takes care of its customers 

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    JonGamer

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    #3  Edited By JonGamer

    That sucks man. Ryax is right, Blizzard should take care of you. Hope you don't lose too much progress or data.

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    TomA

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    #4  Edited By TomA

    Wow thanks guys:) That may seem sarcastic but I am truly sincere.

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    Rehehelly

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    #5  Edited By Rehehelly

    Invest in a stronger password and perhaps a authenticator. 
     
    Normally just the password would do though.  Something like da7"ADl23£;D would work.

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    Ryax

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    #6  Edited By Ryax

    unfortunately blizzard takes their sweet time replying. curse you blizzard and my starcraft problem!

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    Diamond

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    #7  Edited By Diamond

    Be really careful about clicking links you see.  Lots of phishing attempts for Battle.net accounts lately, I've received 3 in the last week and before that I have NEVER received a single phishing attempt in my 14 years on the net.
     
    Basically it's official looking emails telling you something or other which directs you to an official looking website through official looking links but the URL is actually different.  Usually these scams ask you to then log in, and then BAM they have your login and password.

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    zanzibarbreeze

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    #8  Edited By zanzibarbreeze

    Even as a person who doesn't play PC games, I can appreciate that that's terrible. I hope they sort it out for you. :)

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    Teaspoon83

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    #9  Edited By Teaspoon83

    Yup, don't ever click on URL's in e-mails, if Blizzard contacted you, there is a way on your Account Management screen, go their manually.  I too would recommend an Authenticator, either the one they sell or the iPhone/Android mobile one. Works on Ipod Touch too.  
     
    You could also try calling but Blizzard has had terrible wait times when I called, over an hour long but if you haven't received an e-mail back from them, you might want to just make the call so they can lock the account and investigate what was done to your account.

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    Alphiehyr

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    #10  Edited By Alphiehyr
    @Ryax said:
    " blizz usually takes care of its customers "
    Does it involve a suppressor?
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    JonGamer

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    #11  Edited By JonGamer
    @TomA said:
    " Wow thanks guys:) That may seem sarcastic but I am truly sincere. "
    No problem. I had my Halo 2 account hacked back when I was playing a lot of MLG in high school. That's not near as bad as getting a Battle.net account hacked but they did delevel my account pretty significantly. An authenticator would be a good purchase and help ensure that it doesn't happen again.
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    Ryax

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    #12  Edited By Ryax
    @Alphiehyr said:
    " @Ryax said:
    " blizz usually takes care of its customers "
    Does it involve a suppressor? "
    and some gloves
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    eroticfishcake

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    #13  Edited By eroticfishcake

    Sounds rough all right. Put it this way, at least you're a little wiser then before now. Hope it works out for you.

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    one_2nd

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    #14  Edited By one_2nd

    Oh no!

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    Ghostfish

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    #15  Edited By Ghostfish

    Authenticator's the best $7 you're gonna spend on that game.  In lieu of that, make your password better - random caps, number substitutions for letters like in leet speak, misspellings, lots of characters, make sure it's not the same pass for anything else, etc.  Throwing enough of that together makes it ridiculously hard to be either guessed or brute force cracked.

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    Dedodido

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    #16  Edited By Dedodido

    I remember when my steam account got hacked, I was pretty stressed out.

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    TomA

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    #17  Edited By TomA
    @Ghostfish said:
    " Authenticator's the best $7 you're gonna spend on that game.  In lieu of that, make your password better - random caps, number substitutions for letters like in leet speak, misspellings, lots of characters, make sure it's not the same pass for anything else, etc.  Throwing enough of that together makes it ridiculously hard to be either guessed or brute force cracked. "
    Ya I'm actually on the blizzard store right now getting one:)
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    zidd

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    #18  Edited By zidd
    @TomA: if you have an iPhone, iPod Touch or android phone you can download a free app that does the same thing
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    iam3green

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    #19  Edited By iam3green

    call them up and tell them. email them also. they do good for answering questions and problems for their customers.

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    one_2nd

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    #20  Edited By one_2nd

    That sucks, good luck. 

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