So when I'm scrolled to the top of the chat feed, new messages push the old messages DOWN, like usual, but if I'm scrolled partway down the chat (looking at old messages, etc.) then new messages are pushing old messages UP. It's very strange and incongruous. I'm in Chrome on macOS.
Old chat messages scroll UP when not at the top of the chat feed
Temporary workaround for Chrome users:
Go to chrome://flags and disable "scroll anchoring". Worked for me and thanks again to CBSi engineer @wcarle for suggesting this in chat last week.
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