Premium membership cancelled but not by me?

Avatar image for dead_cell
Dead_Cell

96

Forum Posts

0

Wiki Points

0

Followers

Reviews: 0

User Lists: 1

I logged on today to check out the rest of GB Unplugged and my account has become "free". I haven't cancelled my premium membership since it has been around. Is there a problem with the auto renewal?

Avatar image for giantlizardking
GiantLizardKing

1144

Forum Posts

0

Wiki Points

0

Followers

Reviews: 0

User Lists: 0

I had the same problem. I just went and bought an annual subscription.

Avatar image for y2ken
Y2Ken

3308

Forum Posts

82

Wiki Points

0

Followers

Reviews: 2

User Lists: 28

#3  Edited By Y2Ken
Avatar image for jslack
jslack

1186

Forum Posts

1165

Wiki Points

0

Followers

Reviews: 1

User Lists: 6

@dead_cell Just double check your bank statements, but several auto-renews didn't get processed. You should be fine to re-sub. Please contact support[at]giantbomb.com if you have any hesitation/questions.