Games for Windows Live is the worst thing ever conceived by man

Posted by BlazeHedgehog (1102 posts) -

So earlier tonight, there was a pricing error on the Games for Windows Live Marketplace. Somebody forgot to carry a zero and Age of Empires III was listed for the low low price of $0.10. Given that I really like Age of Empires, I jumped on the chance. Amusingly enough, since I didn't have a credit card on file, it let me buy the game using Microsoft Points. Sure, 10msp is more money than $0.10 (by about 3 cents), but considering I still have 12,000msp to spend, it's not a big deal. To download AoE3, it asks me to install the GFWL Marketplace. That's fine, I guess - I thought I installed it when I installed FlatOut: Ultimate Carnage, but since I uninstalled FOUC, it must've uninstalled GFWL with it. 
 
The program they give me on the page I bought Age of Empires III from boots up, and once it downloads the data required to install GFWL, it pops up with an error telling me that in order to proceed, I need the Games For Windows Live Redistributable CD. Now, to my knowledge, there is no GFWL Redistributable CD. GFWL is either installed from the web or it installs as part of a game installation. Putting this sort of thing on its own separate disc seems a bit silly. The error, however, was a familiar one. When Ashuku bought me a cheapo copy of Company of Heroes, it too had trouble installing, because at some point, one of the .NET Framework installations had gone awry.  It took me days to clean the bad install out and re-install a fresh, correctly-working copy of .NET Framework, but eventually I did. When it came time to install the first version of Games for Windows Live, .NET Framework pitched a similar fit, and once again, I had to manually correct the installation to get GFWL to work. When it came time to install that copy of FlatOut Ultimate Carnage I was talking about, GFWL attempted to simply update itself from within FlatOut, and surprise surprise, another, similar error. So I was used to this. 
 
Therefore, I went hunting. To fix the GFWL problem I had with FlatOut, it was a simple matter of browsing to the GFWL website and downloading the full GFWL install (this was the solution given by Microsoft themselves in a troubleshooting FAQ). For FlatOut, that worked like a charm. I was a little skeptical here - the GFWL Installer they gave me with my AoE3 purchase was actually from the official GFWL website. But still, I dug around, and found a link to the GFWL Installer from Microsoft.com (rather than gamesforwindowslive.com). The GFWL installer from Microsoft.com was of identical size to the one I was provided with my AoE3 purchase, opened what seemed to be an identical looking program, but managed to complete the install just the same. Hooray! Once completed, it asked me if I would like to launch the GFWL Client, and I obliged. 
 
The window disappears, and I alt tab around, browsing the internet and chatting to my friends. After what had to be at least 3-5 minutes pass, the GFWL login manager finally pops up. It already seems to know my login details (likely from FlatOut), so I tell it to log in.
 
Authentication error. 
 
Oh, that's probably because I changed my password since the last time I used GFWL. But it won't let me enter a new password. As it turns out, I have to uncheck the "Remember Password" box for it to let me enter a new password. I enter my new password. 
 
Authentication error. 
 
I uncheck "Remember my account". I type my Xbox 360 Gamertag instead of my email address. 
 
Authentication error. 
 
I re-enter my email address. I quadruple check my password. I type it one letter at a time, as slow as possible, making sure it is correct. 
 
Authentication error.
 
By now, I have entered every possible combination my account would be stored under. I have absolutely, unquestionably, entered my credentials the correct way. Right below the checkbox for "Remember my account" is a button cryptically labeled "Forget my account". I click that. It erases my email address, my password, and removes my gamerpic. I re-type my email address and password, and hit sign in. It signs me in! 
 
What? 
 
The login manager goes away and the Games for Windows Live Marketplace finally lays itself bare before me. It looks a lot like the Steam Marketplace. Before I have a chance to really browse, though, I notice something has gone awry. The HDD access light on my computer has gone solid red. The computer itself is grinding to a halt. It's the GFWL Marketplace. It is devouring my system whole. I can't do anything. I can't type, I can't switch to any other windows... for all intents and purposes, the computer is frozen. Minutes pass in this state. I get just enough control of my computer to type a message out in the chat room me and my friends hang out in.
 

<BlazeHedgehog> GFW LIVE IS AWFUL


By now, I've been fighting with GFWL for going on 30 solid minutes, just trying to get the program to launch. Sick and tired of it, I CTRL+ALT+DEL to bring up the Task Manager, hit up the Applications Tab, select "GFWL Marketplace" and hit "End Task". Yes, I'm sure I want to force this application to end.  It disappears, closes out, but not before leaving me with one final middle finger: Windows alerts me that in the process of closing, the Games For Windows Live Marketplace has crashed. 
 
Really? I'm shocked.
  
I decide it would probably be a good idea to send the error report to Microsoft. Clearly, there is something wrong with their software, and they should be notified about it. While I relay the story of what just happened to me to my friends, over what must've been at least another ten minutes or more, the Error Reporting software sits there, forever "Gathering information" for the error report it is going to eventually submit. It's bringing my system to its knees, almost to the same degree GFWL Marketplace was.

 As this is happening, Windows pops up with an error. 
 

You are running out of virtual memory! Windows is increasing the limit of your virtual memory paging file. During this process, memory requests for some applications may be denied. For more information, see "Help".

Are you serious? You're serious, aren't you. I cancel the error report and open the task manager again to find that even though I ended the GFWL task, even though the program itself crashed, somehow, some way, the process is still running. This time, no fooling around. I force the process to end, and all related processes. Now completely expunged, its vice grip on my system lifts and things return to normal order. 
 
Needless to say, I'm afraid to open the GFWL Marketplace, now.  I worry that, much like Steam, it's going to start up with my system. What was it doing? Was it scanning for GFWL games I have installed? Shouldn't it have like, notified me it was going to do that beforehand? Should it have really taken that long? Xfire scans my system for every game it supports every time it starts up, and it literally takes seconds and has zero impact on system performance. 
 
Needless to say, I'm unhappy, and I may not ever actually get Age of Empires III installed as a result. 
 

<Doandl_Dukc> Goddamn
<Doandl_Dukc> aren't you glad you didn't pirate.



 
#1 Posted by BlazeHedgehog (1102 posts) -

So earlier tonight, there was a pricing error on the Games for Windows Live Marketplace. Somebody forgot to carry a zero and Age of Empires III was listed for the low low price of $0.10. Given that I really like Age of Empires, I jumped on the chance. Amusingly enough, since I didn't have a credit card on file, it let me buy the game using Microsoft Points. Sure, 10msp is more money than $0.10 (by about 3 cents), but considering I still have 12,000msp to spend, it's not a big deal. To download AoE3, it asks me to install the GFWL Marketplace. That's fine, I guess - I thought I installed it when I installed FlatOut: Ultimate Carnage, but since I uninstalled FOUC, it must've uninstalled GFWL with it. 
 
The program they give me on the page I bought Age of Empires III from boots up, and once it downloads the data required to install GFWL, it pops up with an error telling me that in order to proceed, I need the Games For Windows Live Redistributable CD. Now, to my knowledge, there is no GFWL Redistributable CD. GFWL is either installed from the web or it installs as part of a game installation. Putting this sort of thing on its own separate disc seems a bit silly. The error, however, was a familiar one. When Ashuku bought me a cheapo copy of Company of Heroes, it too had trouble installing, because at some point, one of the .NET Framework installations had gone awry.  It took me days to clean the bad install out and re-install a fresh, correctly-working copy of .NET Framework, but eventually I did. When it came time to install the first version of Games for Windows Live, .NET Framework pitched a similar fit, and once again, I had to manually correct the installation to get GFWL to work. When it came time to install that copy of FlatOut Ultimate Carnage I was talking about, GFWL attempted to simply update itself from within FlatOut, and surprise surprise, another, similar error. So I was used to this. 
 
Therefore, I went hunting. To fix the GFWL problem I had with FlatOut, it was a simple matter of browsing to the GFWL website and downloading the full GFWL install (this was the solution given by Microsoft themselves in a troubleshooting FAQ). For FlatOut, that worked like a charm. I was a little skeptical here - the GFWL Installer they gave me with my AoE3 purchase was actually from the official GFWL website. But still, I dug around, and found a link to the GFWL Installer from Microsoft.com (rather than gamesforwindowslive.com). The GFWL installer from Microsoft.com was of identical size to the one I was provided with my AoE3 purchase, opened what seemed to be an identical looking program, but managed to complete the install just the same. Hooray! Once completed, it asked me if I would like to launch the GFWL Client, and I obliged. 
 
The window disappears, and I alt tab around, browsing the internet and chatting to my friends. After what had to be at least 3-5 minutes pass, the GFWL login manager finally pops up. It already seems to know my login details (likely from FlatOut), so I tell it to log in.
 
Authentication error. 
 
Oh, that's probably because I changed my password since the last time I used GFWL. But it won't let me enter a new password. As it turns out, I have to uncheck the "Remember Password" box for it to let me enter a new password. I enter my new password. 
 
Authentication error. 
 
I uncheck "Remember my account". I type my Xbox 360 Gamertag instead of my email address. 
 
Authentication error. 
 
I re-enter my email address. I quadruple check my password. I type it one letter at a time, as slow as possible, making sure it is correct. 
 
Authentication error.
 
By now, I have entered every possible combination my account would be stored under. I have absolutely, unquestionably, entered my credentials the correct way. Right below the checkbox for "Remember my account" is a button cryptically labeled "Forget my account". I click that. It erases my email address, my password, and removes my gamerpic. I re-type my email address and password, and hit sign in. It signs me in! 
 
What? 
 
The login manager goes away and the Games for Windows Live Marketplace finally lays itself bare before me. It looks a lot like the Steam Marketplace. Before I have a chance to really browse, though, I notice something has gone awry. The HDD access light on my computer has gone solid red. The computer itself is grinding to a halt. It's the GFWL Marketplace. It is devouring my system whole. I can't do anything. I can't type, I can't switch to any other windows... for all intents and purposes, the computer is frozen. Minutes pass in this state. I get just enough control of my computer to type a message out in the chat room me and my friends hang out in.
 

<BlazeHedgehog> GFW LIVE IS AWFUL


By now, I've been fighting with GFWL for going on 30 solid minutes, just trying to get the program to launch. Sick and tired of it, I CTRL+ALT+DEL to bring up the Task Manager, hit up the Applications Tab, select "GFWL Marketplace" and hit "End Task". Yes, I'm sure I want to force this application to end.  It disappears, closes out, but not before leaving me with one final middle finger: Windows alerts me that in the process of closing, the Games For Windows Live Marketplace has crashed. 
 
Really? I'm shocked.
  
I decide it would probably be a good idea to send the error report to Microsoft. Clearly, there is something wrong with their software, and they should be notified about it. While I relay the story of what just happened to me to my friends, over what must've been at least another ten minutes or more, the Error Reporting software sits there, forever "Gathering information" for the error report it is going to eventually submit. It's bringing my system to its knees, almost to the same degree GFWL Marketplace was.

 As this is happening, Windows pops up with an error. 
 

You are running out of virtual memory! Windows is increasing the limit of your virtual memory paging file. During this process, memory requests for some applications may be denied. For more information, see "Help".

Are you serious? You're serious, aren't you. I cancel the error report and open the task manager again to find that even though I ended the GFWL task, even though the program itself crashed, somehow, some way, the process is still running. This time, no fooling around. I force the process to end, and all related processes. Now completely expunged, its vice grip on my system lifts and things return to normal order. 
 
Needless to say, I'm afraid to open the GFWL Marketplace, now.  I worry that, much like Steam, it's going to start up with my system. What was it doing? Was it scanning for GFWL games I have installed? Shouldn't it have like, notified me it was going to do that beforehand? Should it have really taken that long? Xfire scans my system for every game it supports every time it starts up, and it literally takes seconds and has zero impact on system performance. 
 
Needless to say, I'm unhappy, and I may not ever actually get Age of Empires III installed as a result. 
 

<Doandl_Dukc> Goddamn
<Doandl_Dukc> aren't you glad you didn't pirate.



 
#2 Edited by Diamond (8634 posts) -
Not a pricing error but you get what you pay for!
 
I've only used GFWL to buy a game once and I had no probs.
 
Ah what the heck, now instead of 210MS points I have 200MS points on my account.  I'll post if I have any problems playing it.
#3 Posted by OwnlyUzinWonHan (1485 posts) -

Not a problem for me, sorry to hear it wants to murder your computer

#4 Posted by xyzygy (10077 posts) -

It sounds like your computer is just having a hard time with it. Besides you, I've never heard of anyone having any problems with the service.

#5 Posted by BlazeHedgehog (1102 posts) -

Decided to try and brave GFWL again. Oddly, it booted without issue! Until I fired up the download for AoE3. Once again, it resumed "hog every last resource for myself" mode before eventually having a meltdown and crashing again.

I guess 2gb of RAM is not enough to operate a trivial little marketplace interface. My mistake!
#6 Posted by Raymayne (1226 posts) -

Nope it's just you, never had a single problem with it myself.

#7 Edited by Geno (6477 posts) -

I haven't had a problem with the new client so far and I've been running it with Folding@Home (1x SMP, 2x GPU), a virus scan, a movie, a flash game and a download going on in the background (no joke). Didn't experience any errors during installation either. 
 
@BlazeHedgehog said: 

I guess 2gb of RAM is not enough to operate a trivial little marketplace interface. My mistake! "

GFWL client uses 114MB RAM whlie Steam uses 22MB RAM according to Task Manager. If your system is dying due to a 100MB disparity you should maybe consider upgrading.  
#8 Posted by Mrskidders (1330 posts) -

I was going to go for Nuclear Arms but whatever takes your fancy.

#9 Posted by BlazeHedgehog (1102 posts) -
@Geno:  I don't have the hottest computer on the block, but I'd say it's probably hovering around the lower end of what most would consider "Mid Range". I've been setting aside some money in anticipation of buying a new graphics card and processor, but I shouldn't be having these kinds of problems getting the GFWL Marketplace to run.
 
Something's up and it's not a problem with my hardware.
#10 Posted by Aeterna (1118 posts) -
@BlazeHedgehog said:
" @Geno:  I don't have the hottest computer on the block, but I'd say it's probably hovering around the lower end of what most would consider "Mid Range". I've been setting aside some money in anticipation of buying a new graphics card and processor, but I shouldn't be having these kinds of problems getting the GFWL Marketplace to run.  Something's up and it's not a problem with my hardware. "
Then it is your OS/other software.
 
I start marketplace(Not that I'll ever use it to purchase anything...) and it uses 78mb. Then for some seconds it slowly increases up to 86mb with some 100kb/s. So.... what's the problem? Ram is dirt cheap these days.
#11 Posted by BlazeHedgehog (1102 posts) -
@Aeterna: I have 2gb. Windows XP only supports up to 3gb, and I'm holding off on making the jump to Windows 7 for now. 2gb is more than enough.
 
I think it's a problem with the marketplace software. It's like there's a memory leak triggering somewhere, somehow.
#12 Posted by GetEveryone (4458 posts) -
@BlazeHedgehog said:
"I've been setting aside some money in anticipation of buying a new graphics card and processor"
RAAAAAAAAAAAAAAAAAAAAAAAAAAM
#13 Edited by vviippeerrr (3 posts) -

I have the exact same RAM/memory problem! 
I googled it and found this thread.
When I start GFWL my RAM  usage goes up to 99%. Then my HDD starts to work hard and I can't do anything on my PC.
Somebody all ready posted this error on the official GFWL board:
 http://forums.gamesforwindows.com/t/15689.aspx 
I have this problem since the last GFWL update.
 
btw I have 2GB RAM too.

#14 Edited by Sjupp (1911 posts) -

Yeah, here's my story:
I downloaded GFWL, I bought AoE3 for 10MSP, I downloaded it, Installed it and played it.
Whoop whoop.
 
@GetEveryone:  Luls. 1,337 posts.

#15 Edited by BlazeHedgehog (1102 posts) -
@vviippeerrr said:

" I have the exact same RAM/memory problem!  I googled it and found this thread. When I start GFWL my RAM  usage goes up to 99%. Then my HDD starts to work hard and I can't do anything on my PC. Somebody all ready posted this error on the official GFWL board:  http://forums.gamesforwindows.com/t/15689.aspx  I have this problem since the last GFWL update. "

Ahahaha.
 
I try to respond to that topic. I click "Sign In". It tells me I don't have a gamertag associated with my email address (except I know that's incorrect). It directs me to Xbox.com to pick a gamertag, wherein Xbox.com immediately and automatically logs me in. I go back to the forums, where it claims I am signed in because the "Sign In" Button has now changed to "Sign Out". 
 
I click "Reply", it asks for a username and password, I give it my info, it tells me I have entered invalid user credentials.  Clicking to register for a forum account just directs me back to the "You need to associate a gamertag with this email" page.
 
Oh, Microsoft!
#16 Posted by Onigenko (335 posts) -

I was about to buy it, but then I noticed that Microsoft doesn't support Paypal here in Europe, so fuck it.

#17 Edited by vviippeerrr (3 posts) -
@BlazeHedgehog said:

"Ahahaha.
 
I try to respond to that topic. I click "Sign In". It tells me I don't have a gamertag associated with my email address (except I know that's incorrect). It directs me to Xbox.com to pick a gamertag, wherein Xbox.com immediately and automatically logs me in. I go back to the forums, where it claims I am signed in because the "Sign In" Button has now changed to "Sign Out". 
 
I click "Reply", it asks for a username and password, I give it my info, it tells me I have entered invalid user credentials.
 
Oh, Microsoft! "
 

same here -.-'
 
EDIT: Oh ok, this error is known since 2009....
#18 Posted by AceBlack19 (114 posts) -

Its hard to put into words all the times GFWL has screwed me. I too have had the resource hog problem, but it has never been a consistent problem for me. Sometimes it occurs, and other times I forget its even an issue.
 
A particular nuance that drives me crazy about GFWL is when a game on Steam also requires GFWL. Doesn't steam already act as something of an anti-piracy measure? Why do I need to validate a game validated to my steam account that has a digital receipt of purchase? Furthermore, any game I play on steam that requires GFWL also has two dashboards running at a time. Two! GFWL's dashboard is loaded, and the functionally superior steam dashboard is loaded. Its an unnecessary use of resources, and the entire need for GFWL on steam just adds a redundant step to playing a game.
 
I'm making this out to be a larger problem then it is, but that's what a pet peeve is I suppose.  Like I said, its a nuance, an irritant. I've never had an issue as horrible as yours, but I do comprehend your frustrations, Hedgehog. 

#19 Posted by excido (198 posts) -

I did not have the experience you had with gfw when I bought fable a few days ago, however it took me over a day to get fable installed because it kept popping up a random installation error. I redownloaded the 4.x GB file more than five times and eventually it just worked.  I dunno about your memory issue but I have 6GB of mem and my ram usage did not go up unnaturally while running GFW

#20 Posted by ch3burashka (5245 posts) -

My download went off without a problem. However, GFWL is still shit - the sooner MS realizes that and adopts Steam, the better.

#21 Posted by BlazeHedgehog (1102 posts) -
@Onigenko said:
" I was about to buy it, but then I noticed that Microsoft doesn't support Paypal here in Europe, so fuck it. "
You can buy it using Microsoft Points, if you have them.
#22 Edited by vviippeerrr (3 posts) -

I FIXED IT! 
Installed  Microsoft .NET Framework 4 for Windows XP x86 (KB982671) and  Microsoft .NET Framework 4 Client Profile for Windows XP x86 (KB982670) via Windows Update :D
GFWL works now.

#23 Posted by Halberdierv2 (1877 posts) -

ehh... and I just DLed it on thursday to get a Street Fighter IV "demo" which wasnt even a demo, but a benchmark, and my computer is so crap it cant even handle that properly at minimum settings >_<

#24 Posted by BlazeHedgehog (1102 posts) -
@vviippeerrr said:
" I FIXED IT!  Installed  Microsoft .NET Framework 4 for Windows XP x86 (KB982671) and  Microsoft .NET Framework 4 Client Profile for Windows XP x86 (KB982670) via Windows Update :D GFWL works now. "
Hm. That seems to have fixed it on my end as well. Thanks!
#25 Posted by KaosAngel (13765 posts) -

TAKE THAT! 
 
Use Steam, like the rest of us.

#26 Posted by BlazeHedgehog (1102 posts) -
@KaosAngel said:
" TAKE THAT!  Use Steam, like the rest of us. "
I'd say a good 90% of my PC library is Steam games. But $0.10 is a pretty rad deal.
#27 Posted by Afroman269 (7387 posts) -

No problems here. Still don't care for this client and will always prefer Steam, but man this deal is sweet, also picked up Bioshock 1 and 2, it's handy to be able to use MS points.

#28 Posted by B0nd07 (1701 posts) -

I get the same memory leak/crash problem.  It happens downloading or not.  Only thing that fixed it for me was to minimize the installer while downloading.  Of course I had a completely different error when I tried to install, meaning I have to download it again.  Doesn't really matter though.  Seems they've run out of keys (temporarily).

This edit will also create new pages on Giant Bomb for:

Beware, you are proposing to add brand new pages to the wiki along with your edits. Make sure this is what you intended. This will likely increase the time it takes for your changes to go live.

Comment and Save

Until you earn 1000 points all your submissions need to be vetted by other Giant Bomb users. This process takes no more than a few hours and we'll send you an email once approved.