Man I hate the term fanboy but I also wouldn't know what else to call some people here defending this shit with the worst of arguments and analogies.
The situation sucks, no doubt. If you have gameplay systems that allow the economy to go completely bananas without using anything really exploitative - you gonna have a bad time with online progression RPGs like these. So, this shit basically MUSTN'T happen under all circumstances, which leads me to believe that the release date is too early.
I mean we're not talking about some around-10-corners weird exploit. No, this is pretty straight forward.
But okay, now the problem does exist and what's to do in that case?
Depending on how quickly it's fixable, immediately go maintenance and fix that shit as quickly as possible. If necessary just disable the stuff and fix it at a later time. That of course means you have to get a hold of this quickly enough.
If not that (or it's too late already) a server rollback may be necessary but is really, really terrible to just about every player, especially when the game is new and 1-2 days mean a world for a lot players.
So if there isn't a rollback, what else is left to do? Very little really. Depending on how they set up everything they may not be able to (at least effectively) track down every transaction between players. That's very likely and means that not only the players who "exploited" the system are affected but rather the whole economy. Even if you could track it down, can you take away the item from a "legit" player who ended up trading something that was originally exploited?
Maybe you can detect the people who got huge amounts of e.g. Gold from this and trim them down or so, but that's just a rough and ineffective method. I mean who's legit and who's not? With so many players, kinda unthinkable (again, depends on what amount of data they save).
In the end, you probably can't do too much about it and have to swallow it.
What you should never fucking do of course is banning (some) of the people who abused that. I mean, fuck. This is so far away from an exploit. I don't even know what to say. And really, if they end up banning only some of the dudes who did it, is that justice?
Imagine if Blizzard decided to ban people who used the Wizard invincibility exploit, one that you can actually call that. That is UNTHINKABLE.
Either way, this situation is awful I have to imagine and it would've been best something like that wouldn't make it into a release version. If there's a basic gameplay feature that allows to fuck up the entire game economy - well, good luck.
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