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coreymw

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coreymw

284

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#1  Edited By coreymw

I can't imagine how a company projects the amount of potential income from a product. I am wondering if it would have been cheaper just to tell her no when she came calling for more cash. All they would have had to do was remove any semblance of her name in the product.

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coreymw

284

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Reviews: 3

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#2  Edited By coreymw
@melcene: Haha, sorry about that. Four years of security courses and it is all but ingrained in me.

@drbendo: I want to again clarify that all I am saying is that Sony could have handled the situation better. I am in no way requiring them to pay or give me anything. I don't even own a PS3 anymore. My background is information system security, these things bother me on another  level. I'm also not here to judge them so far as what security measures they had in place. Just to start a discussion on how they handled the whole fiasco.
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coreymw

284

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#3  Edited By coreymw
@Styl3s: There is no doubt they are regretful, nobody is questioning that. I'm not of the opinion that giving handouts is the way to make nice. Something like this can only be healed over time, or with fifty million dollars. Either way.

The argument of "You don't know what you're talking about" isn't valid. The fact of the matter is that they were compromised. No matter the severity, they should have told people to expect anything. People were going to go crazy one way or the other.
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coreymw

284

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#4  Edited By coreymw

    @drbendo:  Regardless of the information at hand when the situation was discovered, Sony should have said "Hey, we were compromised. We don't know how severe, but to be safe you should assume your card information was involved." If not for safety reasons, at least to prevent backlash like they've received. At that point they can't be accused of holding out on customers, whether they were or not. The response they are getting now from angry people should have been expected.

As far as the "normal" response time for when something like this happens, it should always be as quickly as possible. This business of waiting weeks to let customers know is terrible. It's bad business.

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coreymw

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#5  Edited By coreymw
@drbendo: Just because breaches happen all the time doesn't make any occurrence forgivable. "Oh, it happens all the time, it's no big deal." That's a terrible way to think about it, regardless of the severity. It was a breach of confidential information.  I'm not sure anyone here is implying that Sony owes them something, but they need to do something to regain everyones confidence. They can't just bring the system back up and expect people to put all of their information back in. Obviously giving away free stuff isn't, or shouldn't, convince people to feel secure again.
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coreymw

284

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Reviews: 3

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#6  Edited By coreymw
@TheDudeOfGaming: Is that next to the dead Parrot in the Converse shoe box? Because if so, thanks for the new iPad.
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coreymw

284

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#7  Edited By coreymw
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coreymw

284

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#8  Edited By coreymw
@jking47: It's always better to be safe than sorry, ask my mom. Regardless of the severity, there should have been full disclosure from the get go. 
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coreymw

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#9  Edited By coreymw
@Fajita_Jim: I gave up credit cards about two years ago. If I could keep my money in a jar at home I would. Thankfully I hadn't updated my debit card on PSN recently. I've been using the points cards. It just baffles me that something like this was doable. I know that no system is perfect, but shit. Everything? Really?
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coreymw

284

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#10  Edited By coreymw

The fact that Sony held out on PSN members for so long about the breach of security worries me. If there was even a remote possibility that our card information was at risk, they should have mentioned it. This brings up trust issues. Who will ever be able to trust them again? What are they going to have to do or offer in order to win people over? A free year of  PSN+? Is there anything that could possibly win people back?


The jokes floating around the internet right now about Sony's inability to safeguard our information are funny, but at the same time not. There are something like 60 million users on that service who all just suffered a security breach. This should raise some questions moving forward about how organizations conduct online business, especially in the gaming industry. Should we go to a cloud system? Are the security risks worth the payoff? 

Of course, where would we be without taking risks? My guess is not far. Obviously we don't know the specifics of the breach, but we know it's serious. It should force us and those companies offering online services to take a step back and think about how we conduct ourselves. Maybe it is time for a new set of security standards.