By durden77 17 Comments
I'm sure pretty much everyone knows about what happened with the "99% economic shipping guaranteed release date delivery" by now.
Of course, that did not end up being the case. Many people got their copies a week late, some weeks late, and I shit you not, some nearly a month late. I even heard some say the never got their copy at all, and Capcom canceled their orders without any notification.
So that was a debacle. Of course, that article was a lie. Or if you don't agree with that word, then it was no doubt an incredibly unorganized and un honest way of doing business. I understand things can get messed up in shipping, but any company that cares doesn't promise thousands of their loyal fans that are willing to order directly from them release date delivery on one of the most hyped games of all time without at least having some sort of organized idea if that would work.
I don't know of a single person that actually got their's on release date. And whats worse, they left them all in the dark. No one could get in contact with them, and if they did they would tell the customer that they were lying about the article, even though it is still clearly posted on Capcom Unity. Thousands of people had no idea if their packages had even shipped, let alone if they were being moved, for upwards of two weeks.
So yeh that happened. Finally, of course after the game was in most of the people that wanted it's hands and most were playing it too hard to even care, they admitted that their methods didn't work out. Of course by this time, only a small number were listening. They then decided to offer a compensation for these issues, which sounded interesting. They then revealed what that compensation was.
A free strategy guide! How can you be mad at them now right? I mean, great things have been said about this guide, and that's pretty much 20 bucks they are handing you for free right? Hell yeh Capcom! You're looking good!
But wait...That article was posted nearly five weeks ago. Why has no one gotten the e-mail confirmation they promised? Why has no one heard zero information regarding this subject since it was posted?
Because they lied. Again. By this time they know that most of the people that got fucked over by them don't even care anymore, and to everyone else that sees the article it makes them look great. I mean, surely if they posted that on their main blog, they eventually satisfied all those customers that "thought they had forgotten about them."
No, they didn't. What's left of us who actually care are all back in that same situation that happened when the game was ordered. Sitting in the dark, with no updates, and no reason whatsoever to think they give a damn.
I know there's more of you out there that were screwed over. Speak up. Let's get our voice through. Force someone at Capcom to say SOMETHING about this situation. Either help reveal them for the bullshit that they are, our figure out were our damn guides are. And even if you weren't effected, if you think this situation is messed up, help our voice be heard.
We were lied to, twice. Don't just let this childish way of doing business just slip under the radar.
EDIT: Just got update, Capcom actually has spoken about this subject, just a few hours ago. Most likely because of all the comments calling them out in the original article.
While this is great news that they've spoken up about it, I'll believe it when I see it. I won't be holding my breath. Also, seven weeks past the games release date isn't exactly great compensation.