ev77

@kcin@superpower: Thanks for the info, I'll see about getting a version with a setting to turn on the navigation bar so it doesn't hide; and I'll continue seeing if I can get it to reproduce on my machines. Very odd that it isn't letting you scroll above continue watching though.

@superpower: Guess my fix didn't help with it being hidden. I think I'll add a toggle in the settings to not "hide" the buttons so you can see them better until I can find out how to reproduce it on my simulators.

Last few questions if you wouldn't mind:

1) What model Apple TV are you using?
2) What tvOS version do you have installed?
3) This only happens when you first load into the app and once you use the workaround it doesn't happen again until you restart the app? Or can you get it to become hidden after "fixing" it with the workaround?

Thanks!

@superpower: That is actually very helpful. I looked into it tonight and while unfortunately I wasn't able to fully reproduce the behavior I did make 2 changes that should help.

1) I did some small changes that MIGHT fix the issue of it appearing hidden for you. And more importantly
2) I made the bar slightly more transparent so you SHOULD be able to still click on the buttons and have it work (I was able to verify if the bar did get stuck in it's "hidden" state I couldn't click on the buttons). I've adjusted them so that I was able to click on them even when "hidden".

The build should hopefully get through apple review and be released sometime tomorrow afternoon. I would greatly appreciate it if you'd check out the build (version 6.1) and let me know how it goes. If you are still having the issue, let me know if you can at least still click on the buttons; and depending on how things go I can make some further changes.

And sorry for having your first experience be such an annoying bug, hopefully I get can this fixed up for you and it'll be smooth sailing going forward!

@superpower:Would you answer a few questions? They'll hopefully help me figure out what is causing the issue:

1) What version of the app do you have installed? (Version can be found in settings at the bottom)

2) How many carousels do you have on the home screen?

3) Can you describe the sequence of events that caused the menu to disappear?

And thank you for the detailed steps on the workaround! That will very helpful in figuring out any edge cases I might have missed while trying to fix it.

@stevevice: Are you on the latest version of the app?

I think you might be able to "fix" it by scrolling down to the last carousel on your home screen and then scrolling back up to the very first carousel.

I've released a new version that has made very large changes to the underlying code to enable the ability to group video content together. A number of other small bug fixes and improvements were made as well. So if you run into any bugs or weirdness let me know, thanks!

@bathala: Could you be a little more specific about what errors you are getting and where you are getting them?

Are you getting the retry errors on the website or in my app?

On the latest version of my app you shouldn't see any "Retry" alerts when hitting the "I entered the code" button. The app should only give a generic alert with an "Error!" title, a message, and an "Okay" button. If you are seeing something different you might want to check the App Store and make sure you've downloaded the latest version of my app.

If you are getting errors on the giantbomb.com website when trying to put in the code (after logging into your account) the code is case-sensitive so make sure you are typing it exactly as it appears. Potentially I think the code can time out as well, so if you didn't get it working within a minute or two I'd force close and restart the app to get a new code and try with that one.

Let me know if you are still having issues.

@htr10: That's great to hear, and I'm always happy to hear any suggestions or things for improvement you might think of. Thanks.

@conmulligan: Huh, that's actually very interesting; I've never heard of companies doing that before. Learn something new every day!

@htr10: Thanks, feel free to post about any bugs/suggestions/comments/etc!

@htr10: Maybe? If it's an Apple TV with the funny remote that has a touch pad on it for movement you should be good. Just open the apple TV app store, search for "GB Fan" and download it.

But it shouldn't be able to replace an actual cable box, so if it has the coax cable plugged into it I don't think it's an Apple TV.