I'm just using /chats/ API, so whatever that API spits out, I display on the front of the app. I'll probably switch over to upcoming_json soon since that's more accurate these days.
I reported this before, it still feels like GB is doing something with the user agent. websocketstest.com definitely works with IE11 on my network. If I change the user agent to, say, Chrome, using the exact same browser and network, the chat works perfectly fine. So it's not the browser, and it's not the network either.
Also, not everyone is "forced" to use IE11 - some people like me use IE because it syncs across my Windows phone and my tablet. The same reason for using Chrome if you have an Android phone.
The user agent for IE11 on Windows 8.1 is:
Mozilla/5.0 (Windows NT 6.3; WOW64; Trident/7.0; rv:11.0) like Gecko
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Edit: just read edgework's post that says "I got into today's chat with IE11."... I definitely believe you, I wonder what is going on with OP's and my setup then. :(
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