The problem with reviews is that they're often used just as fodder for the worst kinds of people in gaming, where they're taking review scores out of context and loading them into cannons to fire at their enemies. That sort of fanboy shit is exhausting, and forces reviews to be something they're not (aka objective meters of quality that can be directly compared across genre and publication). I think this can make reviews seem superfluous, since the conversation about them is so cluttered and toxic, and entirely based around numbers and percentages.
But in the context of intellectual thought and informed buying decisions, I think reviews are a useful barometer. Between casual conversation about games on podcasts and a review that reflects across the entire game, I think polished and collected thoughts on the experience are very useful. Even when assessing "is this game worth my time" when it comes to downloading from Game Pass is still valuable to me, since my greatest limitation is more time than money.
Beyond just the buying decision, it's also nice to gauge different perspectives. I'm interested in not just whether or not people like games, but why. That articulation is a skill and it's one that takes time and effort to think about. Oftentimes a game may not immediately stand out to be as worth playing, but a review might give me insight into aspects of that game (and video games as a medium) that help me understand the enjoyment of it. While it may not always sway me too strongly, it helps me think more coherently about what I enjoy and play.
And I should say I think generally reviews across the internet have been pretty decent in the past few years. Minus the toxicity from the audience, the actual writing of the reviews and the content within have been pretty solid, once people got away from the default structure of game reviews where you have to talk about the graphics, followed by the gameplay, followed by the story, followed by the value, then summary. There's more room to talk about deeply subjective reflection, focus on what stands out, and make a broader point. I do think there's a silent majority of people out there who see this same value in game assessment and critique and appreciate this as much as I do.
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