@iragequit: I am a web designer and UX designer...
I wanted Sony to do a good job, and I do see them taking key positives from what people like on things like the xbox UI. That is always a good thing, look at what people like and what works and emulating that. That is design, its not copying but if something works why do something that does not because it is different?
In saying that I do not think Sony has got the interface quite right. I actually think its rushed and a bit messy in places. That is why I also feel they left it till the last minute show it properly to the world, It was not ready. And that big update makes quite a few tweaks and changes and moreover fixes to the UI etc more then anything else.
Is it fixable? Yes of course and over time the PS3's interface got a lot lot better. Is this something Sony is good at? No, I do not like their Tv interface? Nope (well I do not like any of them but Sony is one of the worst ones for me).
You may love the interface and if you do - great! You may love your PS4 and people who own an Xbox One will love that. Everyones different and that is why we all buy different phones, clothes etc.
I am also concerned with the increasing reports of dead PS4's, failing PS4's and poor build quality - Things that can all be fixed in time but again it shows signs that they rushed to get it out the door.
Microsoft have chopped and changed on Policy with the Xbox One and took a lot of flak for doing so, But they been constantly been showing off build of the console and the UI. For me I can see from my job skill set that there has been effort in the polish of the Xbox UI. I actually do not like the Metro/card what ever you want to call it - I am a mac person but my main PC at home is Windows 7 because I hate windows 8.
BUT I can see the effort, the snappy performance etc effort. I want to get my hands on it to see how it will work, how useful the voice is etc, it may not but what I am trying to say is that I can tell is that if feels ready. It will evolve but I think it has a jump on the PS4 in that front and is coming out a the right time for Microsoft. I think they are more ready and more polished and set to evolve. Sony I can see having more patches, this is a guess but I think that will happen.
In terms of the online structure I think Sony is still lacking, Microsoft are good at that stuff and the Azure framework is actually pretty dam good. And those servers HOPEFULLY will mean smooth online experiences.
TIME, Time is the key here and we got to give them BOTH time to settle. Like a website or new software - You launch it. Its never ready and if you hold off until you think it is ready you will never get it out the door. This is fact, you got to get it out the door. So there will be issues for both and updates to fix them.
It is just down to who has the least issues and who comes through the early days the best. For me right now this could be Microsoft.