So, I was looking for the option to stop the auto-renew on xbox.com and I clicked on the "account migration" link. Like the rest of the internet I don't read everything on a page. It asked me to pick a language out of 6. I had no clue what the other 5 were, but there was "South African English". Thinking this was just going to change the language on the site I clicked "Next". After this I realized I was not in the right area to change the auto-renew option, so I went back.
Now I did not realize what I have done until I logged into XBL. I want to purchase some ms points and noticed I was charging me in "Rand" (South African Currency).
I then starting looking through the arcade games, there are only 5 games available: Snoopy Flying Ace, Lara Croft and the Guardian of Light, Dead Space: Ignition, A Kingdom of Keflings and Trails HD.
I fucking purchased 8x more games then what the marketplace has to offer.
I can only migrate my account every 12 months, so I emailed Xbox Support asking for the change to be reversed.
This is what I got:
They are basically telling me to go fuck myself. Honestly, it only takes 1 page and a language drop down menu to do a massive irreversible change your account.
As I understand it, you migrate your account to the incorrect country. You also want to turn off the auto renewal of your account. I know how disappointing this issue might have been.
When you migrate your account, please be informed that:
. Some services may not be available in your country.
. Previously purchased or downloaded content (e.g. videos, games, add-ons) will not be downloadable again after migration. Note, however, that previously purchased content is not refundable and there is no guarantee it will work post migration.
. The account migration process is not reversible.. Account migration can only be performed once in a 12 month period.
. Movies and TV purchased from Zune Marketplace will not be available for streaming or re-download in the region to which you migrate.
. There are no refunds for content you purchased prior to migration that is not available to you after migration.
Not all features of Xbox LIVE are available in all markets - for example, Zune marketplace, Facebook, Last.fm and Twitter are not available at the current time in all markets.
I emailed them back saying I didn't understand how it was not reversible, but will be in 12 months. There must be a way for them by-bass the 12 month limit.