Why Can't I Download Video? (or) Where's My Videos?

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beaudierman

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I'm also getting this "Based on your subscription level, this content is unavailable" error on any download that I attempt.

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V_Ben

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I am now getting the same error 😰

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homelessguy99

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I'm Getting the Same Error as Well.

"Based on your subscription level, this content is unavailable"

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rocketraccooncmro

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Same error. downloading is the only way I can watch premium content because of the video size.

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Fjolle

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I ran into the same problem.
I don't normally download stuff or apps or use a download manager, but i had problems with the premium player, so i tried downloading a video with firefox but it failed partways.
I have used my api key for premium podcasts on pocket casts, but the api page doesn't show any problems.

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ShiroGamer

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#606  Edited By ShiroGamer

I am also running into the same "Based on your subscription level, this content is unavailable" problem using IDM to download on Chrome. Tried logging out/in and it didn't fix it. FWIW, I can watch content fine on the site, but i'd like to be able to download videos since my internet isn't always good, and I sometimes watch videos on my TV and have no way atm to stream.

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Anidem

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Hey me too, for a minute there I thought my subscription had ended, but it seems a lot of us are having this issue. FWIW this week I downloaded three videos but also I assume that those didn't exceeded the download limit (the size of them combined must be a little over 3GB) As a fellow developer I know that when things break due to small changes and support starts getting tons of the same error reports it can be a bit stressful (or maybe that's just me) so I just hope it gets fixed!

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Szlifier

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QLCrew.com guy here!

This is happening for me too. Cannot download anything. Tried on two different PCs in two separate locations.

Example URL:

https://static-giantbombvideo.cbsistatic.com/vr/2019/11/06/vf_deathstranding_impressions_10142019_kjbgasdf_1800.mp4?api_key=....removed...

Result:

HTTP 403, Based on your subscription level, this content is unavailable

I checked recent content and UPF from 2014. Nothing works. Same thing applies to Progressive mode in the video player.

Please help @rorie, @wcarle