Good day, friends! I don't know where to write, I decided to write here and ask for advice.
Recently, my husband and I are in bed, I watch Instagram, my husband was doing something in his iPad. I looked at him red and went to smoke three times in half an hour ...I think it was strange what happened to him ... I started wondering what he was doing, I saw him playing in the casino.
Naturally, he lost and could not stop at the moment when I noticed, he had already made three deposits, two for $ 200 and one for $ 400. When I noticed, I had $350 left account. And I made a scandal, we put it off for a new car, and he loses money ... I made him stop the game right now.
And request the withdrawal of the remaining money. I talked to my husband and took all credit cards from him and we calmed down. But there was a problem with the withdrawal of money.
This casino sent an email to the husband's email that they need documents to withdraw money.
And some kind of bonus offer for the next deposit, they apparently have no conscience at all?
We sent the documents and waited for an answer for over a week! Then they wrote to us that there were not enough documents and we needed papers confirming our income. And photos of a credit card. We sent, another 7 days have passed, there is no answer.
We write in support, they are standardly described ... what they say, wait, we will check soon.
I think we lost money ... The Casino name is Ruby Fortune Casino. I really thought it is a good one. What can be done in this situation? How to get the rest of the money back? Can anyone come across a similar one?
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