Login auth required my email, would not accept my username.

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kcin

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#1  Edited By kcin

Today, in incognito mode on Chrome, I repeatedly failed to log in with my credentials (username and password). I reset my password, which logged me in when I completed resetting it, but going back to incognito mode, I was still unable to login with username and my new password. I tried my email address in the "username" field, with the same password, and this worked. Did authentication change recently? Any ideas?

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Ghostfish

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This just happened to me too minus incognito mode, I had to come to the forums to get the idea of using my email address instead of my username.

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crosssection

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Same issue here (logged in via the OP's method); fired off an email to support@giantbomb.com asking what's up.

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MooseyMcMan

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I can't seem to log in either. From my computer, at least. My phone saved my stuff. I tried doing a password reset, but that didn't help.

I'm using Chrome in Windows 7, if that helps.

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kcin

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@mooseymcman: Yo, you tried logging in with your email in the username field?

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alistercat

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wcarle

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Hey guys, we rolled back the change that broke this. There's a problem with our authentication server after upgrading to the new version. We are back on the old version for the time being until we can figure out what caused this. Sorry about that, upgrading things is always a pain.

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MooseyMcMan

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Update! I have been able to login! Yay!