Paid to become a premium member and am having trouble

I normally post on comic vine and it said if I paid I could post on both. Every time I log in on comicvine it is my old user name. I really only paid so I could change my user name. Can anyone help me please.

Have you hit up @rorie, support@comicvine.com, or support@giantbomb.com? Contacting support is probably the best way to go.

@chefpool: Yes, it should apply to both. Is the info on GB correct, and what you want to use? To me it looks like you are Chefpool on both, what are you seeing?