Seeing ads even with premium

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neochadnezzar

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I apparently had to renew my premium tonight, which took me by surprise, but who knows.

Anyway, even after renewing, I'm getting Nvidia banner ads as well as preroll advertisements (even for premium videos).

For reference, I'm browsing on Safari for iPad

What gives?

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woodroez

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Hey, I just had the exact same thing happen to me. Log out and log back in, that's what did it for me.

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Rotnac

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I remember having a problem like that years ago. Logging out and back in like @woodroez suggested will probably solve the issue.

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wcarle

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@neochadnezzar:It looks like when your subscription attempted to auto renew it failed because of an expired card. When you added your new card and renewed you were added back to the premium group. Because you were removed then re-added you still have some old cookies identifying you as a standard user. Just log out and back in again and you should be good!

Let me know if you have any more problems