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FluxWaveZ

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How did this get screwed up so badly?

And by "this", I mean retail supply. How the hell does a game that is this anticipated, perhaps surprisingly so, get its shipment fucked up so bad? Several people who pre-ordered it from Amazon are getting their shipments delayed and a vast number of Canadian retailers also got shafted. Because of this, I wasted $6 taking the bus to the store and back as well as 2 hours of my life.
 
So I was sitting in front of an EB Games for 40 minutes, waiting excitedly for it to open, only to be disappointed when the clerk told another guy who was waiting for Catherine, sitting in front of the store for an hour, that he has no idea when they'll receive the game because the supplier fucked up. I went to a Best Buy and they didn't have it either. I went to a GameStop and encountered two people who also wanted to buy Catherine but were told by the clerk that they didn't get it because the publisher's unreliable and they apparently didn't even set a street date. So now Atlus is essentially saying "Sell it when you get it!" and people who pre-ordered the game, a couple of months ago, might not even get their damn copy. This shortage or problem or whatever is also apparently happening in Canada because they didn't manage to think about making enough bilingual documentation before the game was supposed to ship. How did this happen? 
 
Did anyone else expect to get the game today, only to be Catherine-less? 
 
Edit: I WANTED THIS FUCKING GAME SO BAD, WHY DID THIS HAVE TO HAPPEN.

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124 Comments

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WickedCestus

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Edited By WickedCestus

It's times like these where I'm glad I'm incredibly patient, because Amazon is shipping me the game in one week and has been telling me this since I pre-ordered the game a week ago. I don't need to play it right when it comes out, I just want to play it. 

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biospank

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Edited By biospank

is not the reason why they have pre orders so they can manufacter all the copys they need?

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Cincaid

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Edited By Cincaid

@FluxWaveZ said:

@Matoya said:
Try being British
I know, it sucks for Europeans that have to wait even longer to be able to play the game, but it's a relatively different situation. This is more of a case of something that should have happened, but didn't. Europe's is a case of something that's going to happen, but later on.

Oh, you mean like Trenched? :P

Joking of course. Sucks for you dude, I know how much you've been looking forward to this game. Here's hoping you can enjoy it soon! For me, I'm still waiting for a release date to be set.

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Lemmycaution217

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Edited By Lemmycaution217

Luckily my game just shipped today from Amazon.

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imsh_pl

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Edited By imsh_pl

Quit complaining, at least you have preorders in your country.

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Surkov

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Edited By Surkov
@FluxWaveZ said:

...Catherine was even the game that pushed me to get an HD monitor (specifically the Asus VH238H) which JUST NOW ARRIVED FROM AMAZON. Heh, awesome.  I hope all of you who have gotten the game are having fun with it (or are going to).

Congrats on getting an HD monitor. My friend bought that exact monitor and it's excellent for the money. Games will never look the same once you've seen them in HD.  
 
Edit: I love Amazon Prime free release day delivery. 
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71Ranchero

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Edited By 71Ranchero
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Gabriel

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Edited By Gabriel

@Bocam said:

Just got both my Xbox 360 and PS3 copies

why..did you buy 2 copies?

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MachoFantastico

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Edited By MachoFantastico

Atlus games are become more popular in the West so I'm surprised they haven't stocked as many copies.

Was thinking about importing it from the US, but might reconsider. Sounds like a European release might be possible still.

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ChrisTaran

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Edited By ChrisTaran

@Xearo: See, that's weird. I pre-ordered my Love is Over months ago too from Amazon, and mine got here a couple hours ago just fine. Seems to be random?

Edit: Random side note - It's totally bugging me that Catherine isn't showing up in the New Releases sidebar on the front of the site :p

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Bocam

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Edited By Bocam

@Gabriel: I actually have 4 copies: The Japanese PS3 and 360 versions and now the 2 English Versions.

Why? Because I want both covers.

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Chop

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Edited By Chop

Yeah, it's no where to be found in my city :(

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mutha3

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Edited By mutha3
@FluxWaveZ said:
...Catherine was even the game that pushed me to get an HD monitor (specifically the Asus VH238H) which JUST NOW ARRIVED FROM AMAZON. Heh, awesome.  I hope all of you who have gotten the game are having fun with it (or are going to).
So.....you did get an HDMI cable, right?
 
.....Notice the difference?
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kingzetta

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Edited By kingzetta

my K-mart had a full rack of copies.

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FluxWaveZ

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Edited By FluxWaveZ
@mutha3 said: 
So.....you did get an HDMI cable, right?  .....Notice the difference?
I haven't connected my PS3 to it yet so I've not played anything on it just yet but, yeah, I did my research and I do indeed have an HDMI cable.
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dirkfunk

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Edited By dirkfunk

I'm pretty pissed off about this actually.
 
I ordered mine from Amazon. . . since they have been AWESOME every other time I have ordered anything, especially game pre-orders.
 
I understand it really isn't their fault, and I was going to pre-order this much sooner than I actually ended up doing so. So, it is partially my fault.
 
I would have figured with the positive press the game has received (even prior to the good reviews), as well as quite a lot of fan anticipation Atlus would have known better. 
 
Atlus even seemed to promote the game. Much more than any other title of their's, that I can recall anyway.

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RandomInternetUser

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Well, that sucks, dude.  Hopefully it all gets worked out.

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chet_rippo

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Edited By chet_rippo

Huh, I haven't heard anything about this. According to Amazon my order has arrived already :/

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ckeats

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Edited By ckeats

I still don;t know about my EB (I'm too afraid to call) but my local Future Shop and Best Buy both have the regular edition in stock according to the website.

Gamestops Canadian website still don't list it as released.

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FluxWaveZ

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Edited By FluxWaveZ
@kud12001 said:

but my local Future Shop and Best Buy both have the regular edition in stock according to the website.

Don't trust that at all.
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TwilitEnd656

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Edited By TwilitEnd656

Mine is looking to arrive before I get home from work today, so... While I'd like to say "man, that sucks duder," the only thing on my mind is "ha, I can't wait to play Catherine."

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Chop

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Edited By Chop
@kud12001 said:

I still don;t know about my EB (I'm too afraid to call) but my local Future Shop and Best Buy both have the regular edition in stock according to the website.

Gamestops Canadian website still don't list it as released.

 Don't trust those online stock things. My Best Buy and Future both say they're in stock online too, hell Best Buy even has those "Take this up to the counter to buy the game" cards out. 
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WatanabeKazuma

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Edited By WatanabeKazuma
@Bocam said:

@Gabriel: I actually have 4 copies: The Japanese PS3 and 360 versions and now the 2 English Versions.

Why? Because I want both covers.

WAT?! 
 
Madness I say!
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coakroach

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Edited By coakroach

This really sucks. 

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Catolf

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Edited By Catolf
@dirkfunk said:
I'm pretty pissed off about this actually.  I ordered mine from Amazon. . . since they have been AWESOME every other time I have ordered anything, especially game pre-orders.  I understand it really isn't their fault, and I was going to pre-order this much sooner than I actually ended up doing so. So, it is partially my fault. I would have figured with the positive press the game has received (even prior to the good reviews), as well as quite a lot of fan anticipation Atlus would have known better.   Atlus even seemed to promote the game. Much more than any other title of their's, that I can recall anyway.
Atlus sends and has limited supply, they have always done it that way. They usually only send as many as people actually want, and when you get lat on the bandwagon this does cause hiccups of having to re-figure how many people want. It sounds like a lot of people last minuted thier orders and things just got messed up with them trying to fill them which get's people who did preorder before that screwed as well.
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CaptainTightPants

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Ahh Thats a complete bummer, I knew you were extremely hyped for the game.

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ImpendingFoil

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Edited By ImpendingFoil

I preordered mine from Amazon on March 1 since it was the first day Amazon was taking preorders. I had a feeling this game was going to be a big thing so I stayed on the ball, I didn't even know Amazon was going to be short until my coworker tried to order a copy last Friday and was told up front there was going to be a week delay.

I'm happy for Atlus though, they are a great company and this shows that they are really stepping up in the world of video game publishing. It is nice to see a growing market for "niche" titles, Nintendo could probably learn a thing or two from Atlus as well with their whole current fiasco.

Here is hoping you get your copy sooner than later.

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@FluxWaveZ said:
And by "this", I mean retail supply. How the hell does a game that is this anticipated, perhaps surprisingly so, get its shipment fucked up so bad? Several people who pre-ordered it from Amazon are getting their shipments delayed and a vast number of Canadian retailers also got shafted.

I preordered Catherine about 6 months ago from EB Games(Gamestop), and last night I got a call saying it'll be in later this week. This sucks. I hate waiting after I already waited. 
This isn't just a Canadian thing is it?
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FluxWaveZ

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Edited By FluxWaveZ

Just called a Microplay. Apparently they have the game in stock. About to take the bike and go there now. 
 

@xombi242 said: 
This isn't just a Canadian thing is it?
No, but it seems to be much more prevalent here.
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Junpei

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Edited By Junpei

update on my status: Amazon has changed the status to shipped and the estimate for delivery is tomorrow. It shows my deluxe edition leaving Kansas around 8:30 this morning (really? It takes 7 hours to relay that info?) so hopefully the quick trip to Pittsburgh goes smoothly. At least I have tomorrow off of work.

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Junpei

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Edited By Junpei

@Bocam said:

@Gabriel: I actually have 4 copies: The Japanese PS3 and 360 versions and now the 2 English Versions.

Why? Because I want both covers.

I really wish they had reversible covers on it. I want the XBox cover with Katherine but as a PS3 owner I got Catherine instead. Atlus and NIS have both done this before with reversible covers. Guess it'd be too convenient.

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m1k3

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Edited By m1k3

Amazon seemed to screw up my preorder for the love is over edition. the good news is that it shipped today and i should be getting it tomorrow. half a day i would have been playing it lost, but whatever.

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supermonkey122

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Edited By supermonkey122
@Bocam said:

Just got both my Xbox 360 and PS3 copies

Why would you get it for both?
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sixtyxcelph

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Edited By sixtyxcelph
@Junpei said:

@Bocam said:

@Gabriel: I actually have 4 copies: The Japanese PS3 and 360 versions and now the 2 English Versions.

Why? Because I want both covers.

I really wish they had reversible covers on it. I want the XBox cover with Katherine but as a PS3 owner I got Catherine instead. Atlus and NIS have both done this before with reversible covers. Guess it'd be too convenient.

I have both consoles, so, it actually was kind o' difficult deciding which to get, 'cause I would rather play it on PS3 but I wanted the 360 cover.
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donutfever

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Edited By donutfever

So bummed. Sounds like I'll have to wait until Wednesday or Thursday.

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SuperWristBands

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Edited By SuperWristBands

@FluxWaveZ: Something is messed up in this world. I usually have to wait until Wednesday to get games but after reading the thread talking about it coming out today I decided to go and check it out. Sure enough, Futureshop had the regular edition. They had about 5 on shelves. I picked it up at around 1:00.

Sucks about them not having it but man, this is too weird.

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FluxWaveZ

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Edited By FluxWaveZ
@FluxWaveZ said:

Just called a Microplay. Apparently they have the game in stock. About to take the bike and go there now.   

Update: So I managed to rent the game at a Superclub Vidéotron (or Microplay; it's a movie/game rental place). When I had called, the lady was confused by "Catherine" even though I was specifically saying "Do you have a game called Catherine?" and she ended up saying "Yes we have it." I was skeptical, because I had no luck anywhere else and I thought she might have just said that so she could hang up. 
 
Place was a bit farther than I thought (25-30 minute bike ride), when I got out of the store a big rain storm started immediately and I forgot a bag so the game's box kept on falling out of my pants' pocket during the ride back home, but whatever. I still managed to grab the game in some form and I'm happy about it. 
  
@Sasran
: Haha, yeah. I remember you saying that game distribution was messed up where you live. I'm glad you managed to get a copy.
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sins_of_mosin

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Edited By sins_of_mosin

Sounds like they are not wanting to take the risk of having extra supply.  That or they really are very bad at their job.
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SecondPersonShooter

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I pre-ordered from Gamestop yesterday, rolled in there today and picked it up with the artbook, no problems whatsoever.

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davidwitten22

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Edited By davidwitten22

I don't know if this helps, but the game is really good so far. So, when you finally get it for real you should be happy with it.

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donutfever

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Edited By donutfever
@davidwitten22 said:
I don't know if this helps, but the game is really good so far. So, when you finally get it for real you should be happy with it.
It only makes it hurt more.
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dirkfunk

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Edited By dirkfunk
@Catolf
 
I probably shouldn't have said I'm pissed about it. Minorly inconvenienced may have been a better way to put it.
 
The only thing i don't like, that makes me slightly weary, is that Amazon has credited my card $80 and I have no game or any record of when I will receive it.
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Cathryn

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Edited By Cathryn

Are you also somewhere in the Greater Vancouver area? I got a call from the EB I preordered from yesterday evening telling me that there was a delay with supplier shipping and that I might be able to get my copy tomorrow.

Though we'll see whether or not that actually happens :/

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Edited By Freezer_Burn

I'm in Ontario, and found it walking into a small, non-franchise EB Games/Game Stop-ish store. I didn't check anywhere else, so I might've gotten lucky.

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FluxWaveZ

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Edited By FluxWaveZ
@Cathryn: No, I live in Montreal. I never received a call and even if I did, I probably would have waited outside the EB Games anyways out of disbelief. I just hope I get to receive the Deluxe Edition eventually.
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Cathryn

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Edited By Cathryn

@FluxWaveZ: For sure you'll get it eventually -- I'm pretty sure Atlus wants to honour all of the pre-orders. Glad you got a rental to keep you busy until your deluxe edition comes in.

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Edited By TotalEklypse
@FluxWaveZ said:
@Bocam: Yeah, I will. Hell, I'll probably wait outside the store again tomorrow. And every other day until I get it.
That is both sad and funny.
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StarvingGamer

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Edited By StarvingGamer

@dirkfunk: @ImpendingFoil: I preordered my copy from Amazon on March 1 as well but my copy is somehow delayed. The concept that ANYONE is getting their copies and I am not is pissing me the fuck off. I will be calling them angrily.

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Edited By ImpendingFoil

@StarvingGamer: Yeah, I would be super pissed as well. Maybe it is a regional warehouse thing. I know my copy shipped from their KS hub.

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WatanabeKazuma

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Edited By WatanabeKazuma
@DonutFever said:
@davidwitten22 said:
I don't know if this helps, but the game is really good so far. So, when you finally get it for real you should be happy with it.
It only makes it hurt more.
     
No Caption Provided
 
Sorry it had to be done, for what its worth you will still be playing the game before I get my copy.