I've been out for a while with extreme health concerns but I'm feeling better and just in time to pop back in and discuss some of these responses!
They just said they're not supporting it.
That is indeed how the topic started. I get why you might want to respond that way from the title of the thread and the initial response but the topic had grown and changed a bit. Right now we're looking into why PaleMoon doesn't work (it actually does totally work, see below) and if that why is too big of a hassle to be considered and addressed. It's the slightly more effort version of the, "I put PaleMoon into a search engine after rhetorically asking what it was and having already decided it is beneath my notice" style response. We are also looking for answers as to which browsers, specifically, are supported and if we're lucky, why.
Any chance you're yet another web developer that wants to chime on the questions I've raised? I can update the specifics a bit if it will help narrow down the exact problem. Using a user agent string override, found in the about:config for the most recent versions of PaleMoon, if I put a specific override for giantbomb.com as...
"Mozilla/5.0 (Windows NT 5.1; rv:42.0) Gecko/20100101 Firefox/42.0 PaleMoon/26.0"
...the site works, as near as I can tell, one hundred percent! Including today's test of chat with the retro quick looks. This is from a user side experience, afaik maybe it makes everything explode over at server central?
To reiterate the relevant question, if all they have to do is serve the correct, I assume Firefox compatible, version of the website to PaleMoon, is that a difficult or unreasonable ask? If it isn't unreasonable then we can get back to seeing if they would like to support it.
Today's test actually revealed a pretty decent answer to one of my original questions. Which is the supported or cool browsers for giantbomb.com? Browsing to the live show chat on the PS4 revealed an error prompt for the chat (although you could still watch the video the chat did not work) an a hope that I could upgrade my browser. As Austin has said repeatedly as of late, "Good luck with that." The following was listed after a hilariously snarky paragraph about Mel the IT guy and his security policies.
"We strongly suggest Chrome"
"We're totally cool with Safari"
"We deal with Firefox"
"Oh and there's Internet Explorer"
Makes sense, Chrome has a huge market share and maybe giant bomb see's a skewed version where that is even bigger in their specific experience. What I'm seeing, in my experience, is that, if you can deal with Firefox you can deal with PaleMoon you just have to serve the Firefox version of the site rather than whatever is getting served to PaleMoon. I'm hoping, in light of this new evidence and the fact that it addresses the concerns of the OP when trying to participate in live chat, that we can reexamine the case and perhaps make an exception. With the reasonable understanding that, things may not be as simple as they appear.
@onemanarmyy said:
For what it's worth , i'm using Waterfox which totally works fine with Giantbomb. So if you want a different variation of Firefox, that's an option.
There's also Seamonkey, which is based on the pre-Firefox Mozilla Suite/Netscape code. Only issue I've had with that one is that it doesn't allow you to make videos entirely full screen, it always keeps the address bar visible. Despite being a suite including a whole bunch of features you'll never use like built-in IRC, Newsgroup and E-mail clients, it runs way faster than Firefox and Chrome for some reason.
I'll totally check out Waterfox. I hadn't heard of it before but I'm open to it, particularly if it is going to continue support for many of the addons that are going to go extinct in the upcoming language changes. Hopefully it does!
I actually have heard of Seamonkey, I used to use it myself a while back. I think it is a good example of why folks might use an off brand browser. To put it maybe a bit too flowery, it is made with love and care. As popular as Chrome is, there are alterenatives that can do things better and it looks like Seamonkey is, for fisk0, one of those. Appeal to popularity is one of the least popular fallacies with my generation. ;)
I joke. To be fair, popularity is a solid reason for giantbomb to build towards Chrome as their lead platform so to speak. It's just sort of common sense, nothing to laud or damn a business for. If you want to do something impressive or praiseworthy then look into supporting more than the big 4. You can't be expected to support every browser but perhaps some consideration and regard towards those that your customer base has been inspired to approach you about.
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