The entire purpose of the interviews done post reveal were to shed more light on the console, generate buzz, and get people talking about Xbox One. The information they have is what is causing gamers to "freak out" and "bitch on the internet". I am a rational person, I have always been a multi-console owner, and I spend most of my gaming time with my 360. That being said, I think everything MS has done in the past week is beyond absurd.
Sure Sony hasn't been THAT up front about their used game stance beyond saying it would be up to the publisher. But they also didn't have executives saying "There will be a fee", then having a rep on Twitter saying, "there is no fee," etc. Of course in a ideal situation we would all just sit tight and wait for more information, but the messaging we have received has, in fact, been wholly negative to a LARGE portion of people.
Like Alex points out in his piece, it's not like they couldn't have known about the used game issue. This rumor was leaked MONTHS ago and people have been vocal about it. But as a rumor, then it's very easy to be rational and say "OK, well that's just a rumor" and reserve judgment. But guess what, judgment time has begun because these things are no longer rumors. They have been said, OUT LOUD by people like Phil Harrison, a friggin' VICE PRESIDENT at Microsoft. Rationale and logic would dictate that he, of all people, know what is going on. So by that token, why shouldn't people be upset about the things he is saying when they are clearly upsetting to the people that are upset by it? Then coupled with the PR nonsense like "Reports have been inaccurate and incomplete" and then being told that that's all we have until someone makes them accurate and complete at a later date.
I appreciate your stance of "wait and see" but these "immature" folks you talk about? Some of them are quite smart and can see through PR bs and say to themselves "well that can't be good. Why one earth would they not clear this up now so we can all move on or make a final decision?" For me the answer is that MS wasn't expecting the "immature" and "irrational" "internet bitching" and have decided to look at their upcoming strategy again and figure out what to do before E3. You don't issue a comment if it's irrational. You issue a comment when it's an actual, valid complaint.
And I can tell you, as someone who will be attending E3 as press, that it has tainted by perception going into E3. See, though I am press, for now I don't get paid for it. I have a full-time job, not affiliated with the video game industry, and as such I have to pay money for everything I get. I make my purchasing decisions based on what I know about a product and right now, what I know about the Xbox One isn't good at all. That's subjective and objective. Nothing they showed or have talked about after the show has appealed to me as a gamer, as an aspiring journalist and ultimately a consumer.
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