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waterlovinguy

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waterlovinguy

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@forcen: I see that myself. We're looking into it. Thanks for your patience.

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waterlovinguy

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@mikerd said:
@mikerd said:

Same issue, but it's with any video on any setting on PS4, and I noticed it started happening this past Friday. Livestreams work fine though.

Just realized this may have been misleading and wanted to point out that when it's set to HTML5 as others' said, the video won't play on every quality setting. Videos will at least play when set to progressive, but I haven't watched enough of anything on progressive to witness the audio/video desync issue.

Just want to get a clearer picture here, are you saying all HTML5 streams no longer work in the player, or only premium HTML5 streams are bonked in the player?
Thanks

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waterlovinguy

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@thisisacooltag@tigerdx@okinopolytrans Try now.

https://www.giantbomb.com/videos/beast-in-the-east-yakuza-0-part-16/2300-12061/

But how was this breaking? Was HD node missing from the API results altogether? I get that 4000 is not 3200, and hence 'wrong', but want to know how that broke anything, as opposed to working, but showing the wrong quality.

If you have seen others, just ping me with the links and I'll look at them.

Thanks for any information you can share.

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waterlovinguy

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waterlovinguy

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@hustlerlt: @wwen:It sounds like you both have issues with the Flash player. What happens if you choose HTML5? And when you view on your phone are you watching 'Auto' or choosing your quality?

Thanks!!

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waterlovinguy

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@leaguesman, @greasyweasel, @hustlerlt, @pilgore, @dukemcfrenzy, @withoutdoors, and whoever else who wants to chime in.

Duders, it'd be a great help if you guys could answer the following questions for us, we really appreciate you taking the time to do so:

1. What kind of content are you watching? Long form or short?

For this video, which is short, do any of you have the same issues? http://www.giantbomb.com/videos/assassins-creed-syndicates-jack-the-ripper-dlc-com/2300-10908/

2. What format are you watching? Streaming? Streaming Auto, or chosen quality, HTML5? What quality? Progressive? What quality?

3. For those of you that have no issues elsewhere, do you watch really long form content in those places? And if you have no issues, can you point us to some example pages so we can go look ourselves?

4. The usual stuff, OS, Browser with version, Flash version if watching Flash. Mother's maiden name. Wait, mother's name is only relevant with podcasts, skip that.

5. If you have time, can you go over to Gamespot or Comic Vine and browse a few random videos? Do you have the same issues over there?

6. And finally, specific links to content that always bonks for you, or mostly bonks would be super helpful, coupled with the type and quality of the video.

We're really trying to get to the bottom of this and knowledge is power (in non-evil hands of course).

So again, Thanks!!!

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waterlovinguy

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waterlovinguy

78

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#8  Edited By waterlovinguy

@lar Should work now.

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waterlovinguy

78

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waterlovinguy

78

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@rolyatkcinmai, @tonka_92, @delver, etc...

Can you post some specific URLs I can forward on? It would help the debugging. Thanks. We are dispatching flying monkeys, etc...

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