I subscribed around this time last year and I just checked to my subscriber info to make sure I'm continuing to subscribe this year etc. and my subscriber info is missing, and there is currently no option to change payment.
Is this just me?
The very awesome @rorie gave me a week of premium so I could watch the show tonight.
I went to the subscriber videos page and clicked the link to upgrade to able to watch the content and it took me to the standard 404 error page.
I have no idea why it's decided to mess up all of a sudden today, though I know my sub was meant to renew this month.
There are a few issues with some premium accounts having their billing history deleted somehow. We're looking into it, but in the meantime, just email your details to email@example.com and I can hook you back up with premium after I look into your billing data on our credit card processor's website. Sorry for the trouble!
@rorie I checked the archive and apparently my premium membership had expired. I didn't get an email though, and the weird thing about it on Friday during the livestream was that the link would take me to the 'No Show Currently' screen, instead of the membership dragon page I remember seeing before I was a premium member. I renewed, but truthfully I have no idea if the membership was supposed to expire or not.
I'll try emailing the support email you posted in your previous post, just to be sure though.
What's with everyone subscribing in May? (Was there a premium sale last May?) Apparently my billing history was deleted and I had issues with billing when renewing.
But thanks to @rorie for the quick response, I can finally watch Unprofessional Fridays now!
Use your keyboard!
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