I wrote these notes a few years ago about how to help survive the gaming, maybe I will modernize them and post it on the blog here - http://2idiotgamers.com/?p=571
I am in the same boat as Mr Tom. My account is/was secured, yet it still became compromised - FIFA Cards Bought - and I was locked down for 27 days. Unless they are really good, they did not guess this password as it is the only place it is used - it is unique and complex. So I wish you had pushed him on the issue perhaps being on the Microsoft side - these are not the users fault in many cases.
I had the same experience on the 8th of Oct. There is some kind of exploit being used against MS or EA to gain access to this information. MS Support is of little help, they will not even acknowledge there is an issue and make it seem as if I was asking for it. Just FYI for those looking to get this resolved MS locks down your Windows Live account for approximately 25 days while they perform an investigation.
Log in to comment