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dudacles

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Sending in my XBOX to Microsoft for repairs gone horribly wrong

  So, fuck. The eject button on my 360 is broken, so I had to send it in for repairs. I had called up customer support last night, and was helped by a friendly Dutch employee. Things were going more smoothly than I had expected them to; customer support was more of a pain to navigate back when my Box red-lighted on me.

But today, I get home from school, and I hear that a UPS dude has already come by to pick the damn thing up. It's nice that they're moving so fast now, but my dad... forgot to take off the harddrive and to take out the game inside, FIFA 10.

It sucks. I don't blame my old man, of course; he knows next to nothing about consoles or electronics in general, and the HDD is integrated into the XBOX's design in such a way that it's hard to think off it as something that can be taken off if you don't know what it is. The eject button is also broken, so he couldn't have easily checked whether or not the drive still had something inside. It's not his fault at all. And yet, I still feel frustrated. Given the precedent set by UPS (it took like a week last time for a dude to come and pick it up) there was no reason to expect this to happen.

So what will come of this? Well, I'll definitely lose my FIFA disc. Assuming it doesn't break outright during transport (and it probably will), I expect the engineers will simply toss it once they open up the drive and find a disc in there. The harddrive could potentially get back here, but I expect it to be wiped in such a case. And god, if my Box shows up here without a fucking harddrive on it, I will call up Microsoft and yell at them until they give me a new 60GB harddrive.

Agh! Fate hates me, it seems. No one is to blame in this. Not Microsoft, because they repeatedly tell you to take off the harddrive. Not my father, because there was no know he could have known. And not me, because I couldn't have known either. But fuck, it happened.

Eh, guess I'll have to shell out for a new disc. And transfer all my licenses and crap to a new or wiped harddrive.

*Is annoyed.*

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