#1 Posted by JaredA (827 posts) -

The first image shows me hovering over the PM icon and it's saying I have no unread PMs.

The second image shows what my unread PMs page looks like.

#2 Posted by Milkman (17195 posts) -

Yep. Same problem here. It says I have 25 unread messages. I have zero.

#3 Edited by Breadfan (6590 posts) -

Says I have 86 messages. I tried to mark everything as read, but that did nothing.

#4 Posted by MrKlorox (11209 posts) -

Says I have 2 unread. Should be zero.

#5 Posted by JackiJinx (3091 posts) -

Just want to throw an agree in here as I have 197 unread messages. I think it was around 20 before the switch.

#6 Posted by gla55jAw (2693 posts) -

I've got 2 still and I just deleted my entire inbox.

#7 Posted by Gamer_152 (14099 posts) -

Yeah, this seems to be affecting everyone. We probably won't get a fix until at least tomorrow as the last engineer has already left the office.

Moderator
#8 Posted by idBloc (126 posts) -

Fix will come asap

#9 Posted by JaredA (827 posts) -
@idbloc said:

Fix will come asap

Thank you for the speedy response!

#10 Posted by Warfare (1641 posts) -

I got 9.

#11 Posted by RandomInternetUser (6789 posts) -

Same problem, but just showing I have 1 PM.

#12 Posted by DefAde (264 posts) -

Duders... I don't think it's your inbox... it's your outbox !

Said i had 4 unread messages... I looked in my outbox and there was 4 messages in bold... i clicked one and the count went down to 3

Deleted my entire outbox and now i have 0 unread

#13 Posted by LiquidPrince (16119 posts) -

Mine says 85 and it's real annoying...

#14 Posted by Driadon (3012 posts) -

It's not my outbox, my outbox is empty, but I have 11 messages of the same.

#15 Posted by Railer (101 posts) -

Same problem here. It says I have 32 messages , even though they are all already read. Good to hear a fix is incoming!

#16 Edited by Milkman (17195 posts) -

Checking in to make sure that I'm still not the only person with this problem. Still listed as 25 unread messages for me.

#17 Edited by spiceninja (3065 posts) -

I'm also having this problem. It says I have 14 unread messages.

#18 Posted by _Phara0h_ (890 posts) -

@defade said:

Duders... I don't think it's your inbox... it's your outbox !

Said i had 4 unread messages... I looked in my outbox and there was 4 messages in bold... i clicked one and the count went down to 3

Deleted my entire outbox and now i have 0 unread

The solved it for me as well

#19 Posted by KamasamaK (2409 posts) -

Not my outbox either. In fact, my outbox wasn't even imported from the old site. It's only got things since the launch of the new site.

#20 Edited by JaredA (827 posts) -
@defade said:

Duders... I don't think it's your inbox... it's your outbox !

Said i had 4 unread messages... I looked in my outbox and there was 4 messages in bold... i clicked one and the count went down to 3

Deleted my entire outbox and now i have 0 unread

Yes! This worked for me. I think it has something to do with the first version of the site back when you had to request people to be your "friend" instead of just following them. To fix it I went to my outbox and went to the last page and there were all the unread messages, some guide requests I sent and some friend requests. I hope this helps the rest of you duders!

#21 Posted by MB (12923 posts) -

@jareda said:
@defade said:

Duders... I don't think it's your inbox... it's your outbox !

Said i had 4 unread messages... I looked in my outbox and there was 4 messages in bold... i clicked one and the count went down to 3

Deleted my entire outbox and now i have 0 unread

Yes! This worked for me. I think it has something to do with the first version of the site back when you had to request people to be your "friend" instead of just following them. To fix it I went to my outbox and went to the last page and there were all the unread messages, some guide requests I sent and some friend requests. I hope this helps the rest of you duders!

This didn't work for me. Then again I have about 80,000 private messages and I'm not about to sort through them all looking for the unread ones...the unread button returns zero results.

Moderator
#22 Posted by Meltbrain (2975 posts) -

@mb said:

@jareda said:
@defade said:

Duders... I don't think it's your inbox... it's your outbox !

Said i had 4 unread messages... I looked in my outbox and there was 4 messages in bold... i clicked one and the count went down to 3

Deleted my entire outbox and now i have 0 unread

Yes! This worked for me. I think it has something to do with the first version of the site back when you had to request people to be your "friend" instead of just following them. To fix it I went to my outbox and went to the last page and there were all the unread messages, some guide requests I sent and some friend requests. I hope this helps the rest of you duders!

This didn't work for me. Then again I have about 80,000 private messages and I'm not about to sort through them all looking for the unread ones...the unread button returns zero results.

Same problem here minus the 80k messages, naturally.

#23 Posted by JaredA (827 posts) -

@mb: @meltbrain: Ah sorry guys. It did work for me so I really though that was the problem... Sorry to get your hopes up!

#24 Posted by Meltbrain (2975 posts) -

@jareda: No worries, duder. If it works for you then that's awesome. It seems like they have a lot to fix so I guess it's just a question of when. Not too long before they fix it, hopefully.

#25 Posted by Milkman (17195 posts) -

Any word on this getting fixed? I'm still rocking 25 unread messages.

#26 Edited by gla55jAw (2693 posts) -

@milkman said:

Any word on this getting fixed? I'm still rocking 25 unread messages.

I still got my 2, also.

#27 Posted by Guided_By_Tigers (8061 posts) -

I feel like this has been an issue that has been going on for awhile because I had a similar problem a few years back, guess its still a problem even after the redesign.

#28 Posted by lazyhoboguy (62 posts) -

I have this problem as well and it says I have 20 unread messages when my inbox is empty.

#29 Posted by Uberjannie (308 posts) -

This needs to be fixed! It says I have one unread message, but I have none.
Every time I log in here, I feel popular, but then BAM! Forever alone guy meets reality, yet again.

#30 Posted by Spencer (252 posts) -

I've seen this same issue come up in multiple threads, but this looks like the oldest, so I'll make my post here.

I've had 25 unread messages since the site relaunch. I didn't see this error in the site preview, and it wasn't an issue in the old site. I've went through and marked all messages (inbox and outbox) as unread and then read, but I'm still showing 25 unread. The unread section of my PM box is empty, despite the number staying at 25. This issue is consistent across other browsers and platforms after clearing cookies and cache.

This is obviously in no way an urgent issue, but as this has been going on for a while, I thought I'd report what I tried to do to resolve it.

#31 Posted by MagusMaleficus (1048 posts) -

Ditto. 15 messages in my case. Tried the suggestions here and nothing worked. Bummer.

#32 Edited by Snail (8648 posts) -

Ever since the redesign launched I've had 103 unread PM's. They might be somewhere in my inbox, who knows, it seems that the "Select" drop down menu options only select messages from the page I'm viewing (even when I go "Select > All").

#33 Edited by AuthenticM (3788 posts) -

I'm curious as to why it's taking so long to fix such a thing.

#34 Edited by MeatSim (10926 posts) -

Same I have been stuck with 4 unread messages since new site launch.