Wow...
This is possibly one of the worst PR management fiascos I've ever seen. You don't go to E3 to 'test' the public opinion on your policies, you present them to the public when you already have an idea of what will sell. Do they expect everyone who payed attention to them all these past weeks, as they justified anti-consumer policies as if WE were the ones at fault, to suddenly have renewed faith in them as a company just because they forced themselves into a compromising situation?
It's obvious that Microsoft is changing it's ways not because it's good for the industry, or even its customers, but because they've screwed up so much that the only way for them to look even remotely attractive is to copy the more successful company. They've already shown their hand, have let us see first-hand the future they would prefer come to pass had it not been for the enormous public outcry. While Sony could have enforced the same spiteful measures against gamers, they at least have the benefit of the doubt when it comes to all this DRM atrocity. We honestly don't know how the company really feels about it all, and that engenders trust. But we know that, given the chance, Microsoft would see fit to treat us like cattle, and what goodwill they had shriveled up once they flew their true colours.
While this is undoubtedly better for everyone in the end, it's still surprising to see people hailing Microsoft as saviours; you don't get to threaten people with the absolution of their rights, apologize, and have everything be just dandy afterwards.
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