When I generally see talk of the Souls games (usually forums), I see a massive amount of old hands clambering to support new players. More so than most any other game I can think of, to be honest. I think a lot of that comes down to the Souls crowd being really into Souls games, and are super keen to get as many people on board as possible. Again, more so than most any other game I can think of.
I think the problem comes when a person criticises the game (likely inaccurately) and is stating their dislike with unwavering finality. At that point the keen old hands (or indeed, just plain trolls that don't care either way) realise their attempt at covert conversion to The Way of the Souls will fail and immediately play the 'it's because you're shit' (read: 'git gud') card and have nothing more to say on the topic.