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    Steam

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    A digital distribution service owned by Valve Corporation. Originally created to distribute Valve's own games, Steam has since become the de facto standard for digital distribution of PC games.

    Puppy Steam!

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    Gargantuan

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    #1  Edited By Gargantuan

    I just pre purchased Metro 2033 so that I could also gift RFG to a friend because I already own RFG but now I found out that you can't gift it.

    Gonna send them an email but I doubt I'll be able to cancel my pre purchase.

    This game better be awesome or I'll be fucking pissed off. Can't believe those assholes won't let me gift RFG.

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    beargirl1

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    #2  Edited By beargirl1

    you should of found out earlier, dude. i don't see the problem behind this.. since you get it for free.  
     
    maybe it's just me. 

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    MrKlorox

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    #3  Edited By MrKlorox

    It wouldn't let you gift Red Faction even though you own already it on Steam? Or do you own it on disc or something else?

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    Gargantuan

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    #4  Edited By Gargantuan

    I own Red Faction on Steam
     
     

    When you purchase a game on Steam, we offer the option to “gift” the item to anyone you choose(I guess not, assholes), whether or not the recipient is a current Steam user. The recipient will receive the gift as an attractive e-mail card with a personal message from you and instructions to redeem the game.

    A Steam gift purchase is a one-time transfer—after the recipient has activated and installed the game, it is a non-refundable game in his or her Steam games collection. Also note that you may only gift new purchases—you may not transfer games you already own. That’d be like wrapping up and presenting the toaster you’ve used every morning for the past year.

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    breadfan

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    #5  Edited By breadfan

    Gifting multiple copies of games applies in very rare cases. That is usually only the case with Half-Life games.

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    Forcen

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    #6  Edited By Forcen

    You should be able to refund and cancel a prepurchase before the game is out.
    Red Faction: Guerrilla just vanished from the EU steam store, glad i got it on the xmas sale before this thing happened.

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    Dark_Jon

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    #7  Edited By Dark_Jon

    Hmm, they let you do that for Saints Row 2 when you bought the DoW2 expansion, weird that they didn't allow it here. Definitely open a ticket with them.

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    Driadon

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    #8  Edited By Driadon

    You should be able to contact Valve, explain the situation and get your money back if you really don't want Metro 2033. They tend to be rather good about things like this.♠

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    salad10203

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    #9  Edited By salad10203

    A pc gamer complaining?  impossible.

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    Gargantuan

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    #10  Edited By Gargantuan

    I told them I wanted to cancel my pre-purchase on Steam supports Ask a question. Is there anything else I should do? 
    Where else can I contact steam?

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    MildMolasses

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    #11  Edited By MildMolasses

    Why would you buy a game just to get another free game that you already have? Even if you were intending on giving it to someone else
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    Ryax

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    #12  Edited By Ryax

    how can you pre purchase a game thats already out?

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    Gargantuan

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    #13  Edited By Gargantuan
    @MildMolasses said:
    " Why would you buy a game just to get another free game that you already have? Even if you were intending on giving it to someone else "
    One of my friends was going to buy Red Faction from me
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    Gargantuan

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    #14  Edited By Gargantuan
    @Ryax said:

    " how can you pre purchase a game thats already out? "

    Its release date is March 20th here in Europe
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    Ryax

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    #15  Edited By Ryax

    makes sense

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    Arzen

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    #16  Edited By Arzen
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    sexy_nipples

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    #17  Edited By sexy_nipples

    You should be allowed....I mean they advertised that you could gift it 

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    MrKlorox

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    #18  Edited By MrKlorox
    @salad10203 said:
    " A pc gamer complaining?  impossible. "
    A complete douchebag troll in a PC related thread? Expected.
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    Forcen

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    #19  Edited By Forcen

    Being able to gift extra copies of games is an exeption. If the page doesent say you can gift extra copies you shouldn expect anything like it. 
    Extra copies on Steam

    @Gargantuan said:

    When you purchase a game on Steam, we offer the option to “gift” the item to anyone you choose(I guess not, assholes)
    You said that you bought the Metro 2033 pack for yourself, so the gifting system works just as it should.
    Besides, you are not allowed to sell gifts on Steam anyway. That may be the reason why THQ, Not Steam or Valve chose to not let people gift extra copies of the game.
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    august

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    #20  Edited By august
    @sexy_nipples said:
    " You should be allowed....I mean they advertised that you could gift it  "
    Uh. Did they?
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    Fallen189

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    #21  Edited By Fallen189

    "Fuck Steam"
     
    How dare you.

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    Gargantuan

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    #22  Edited By Gargantuan

     Ah well, I might have overreacted but it's pretty annoying. Hope I'll be able to cancel but if I can't it's not the end of the world. Should have read the fine print.
    I'll check my emails tomorrow and see if I get any replies from steam. Now I need to go to bed though, have to be up at 05:45.
    Thanks for the help
     
    Edit: I admit that I made the title of the thread that way to get faster replies, sorry about that.

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    Shadow

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    #23  Edited By Shadow

    Fucking steam seems like it would result in a lot of second degree burns

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    salad10203

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    #24  Edited By salad10203
    @MrKlorox: uhh, trolling is better than starting a troll thread. k, thx.
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    webby

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    #25  Edited By webby
    @salad10203 said:
    " @MrKlorox: uhh, trolling is better than starting a troll thread. k, thx. "
    Infact the thread is actually quite informative. I already own RFG and I am looking at getting Metro 2033. At least I know I won't be able to gift Red Faction now.
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    MrKlorox

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    #26  Edited By MrKlorox
    @salad10203 said:
    " @MrKlorox: uhh, trolling is better than starting a troll thread. k, thx. "
    If that's what you think this is, then you're an even bigger idiot than I thought.
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    Gargantuan

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    #28  Edited By Gargantuan

    My respect for steam is back now! They refunded me even though I installed the game and played a couple of chapters.:D Very nice game that runs good on my computer so I'll have to buy it later when the price is lower. 
     I realize that I made a mistake and not Steam and I want to apologize for this thread.
     
    <3 Steam again. ;)

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    TheMustacheHero

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    #29  Edited By TheMustacheHero

    Not all dupes can be given away, there's a list on the steam site that tells you which game can and cannot be given away to a friend.

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    ch13696

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    #30  Edited By ch13696

    Yeah. I think that's false advertising. I saw it with Metro 2033 and Just Cause 2 (I think). They said if you already own it then gift it to a friend. They should also let you be able to do it if you buy bundles. I bought the Titan Quest Gold pack and later on I bought the THQ Ultimate bundle. But I couldn't gift those games. Oh well, I'm not complaining much because they are some good ass deals.

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    Evilsbane

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    #31  Edited By Evilsbane
    @Arzen said:
    " @Gargantuan:
    Read this:  https://support.steampowered.com/kb_article.php?ref=4502-TPJL-2656 
     
    It's all about extra copies.  Copy/pasted from support:
     

    EXTRA COPIES ARE NOT GIVEN IN MOST CASES.

       ONLY TITLES PURCHASED IN SPECIAL PROMOTIONS AS OUTLINED BELOW ARE ELIGIBLE FOR GIFTABLE EXTRA COPIES

    "
    Yea dude sorry steam outlines this pretty well, you can't really get to upset over it.
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    MattyFTM

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    #32  Edited By MattyFTM  Moderator

    It's your own fault for assuming you could gift it when valve/steam said nothing about gifting it.

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    Milkman

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    #33  Edited By Milkman

    This is hardly a large issue.

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    LordAndrew

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    #34  Edited By LordAndrew

    You got lucky then. :)

    This edit will also create new pages on Giant Bomb for:

    Beware, you are proposing to add brand new pages to the wiki along with your edits. Make sure this is what you intended. This will likely increase the time it takes for your changes to go live.

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