Sega of America's VP of Marketing Sean Ratcliffe has said the company are working on improving the quality of Sonic games:
The quality is something that will be fixed over time. It's not something where you wake up one morning and say, 'You know what, we're going to improve our quality on this franchise,' and it magically happens. A lot of hard work goes into striving for quality. Interestingly, I think Sonic Unleashed was very well received by the kids. There was some talk about the werehog aspect, the slower pacing and more combat-oriented gameplay, but when we go out and test this stuff and sit down with the consumers, kids actually like that.
I think older, die-hard Sega fans who grew up with the franchise and the first Sonic the Hedgehog associate Sonic more with 2-D side-scrolling super fast, and they liked the daytime gameplay, but when it came to the slower paced gameplay they were fairly critical of that, and that's fine - they have their opinions
- Sega of America's VP of Marketing Sean Ratcliffe