Good call in blowing the horn on this before everyone dove into Skyrim.
Steam
Concept »
A digital distribution service owned by Valve Corporation. Originally created to distribute Valve's own games, Steam has since become the de facto standard for digital distribution of PC games.
Valve Admits Steam Intrusion, No Current Evidence of Fraud
@BisonHero said:
@Ares42 said:
Hmm, went to change password and got "Steam cannot process your request" error repeatedly =/
I believe it gives you that error even if their servers are fine, but you're typing in your password incorrectly.
Yes. I typed in the wrong password a few times and got "Steam cannot process your request" and was told to try again later. I realized that I was trying an extremely old (and unused) password, but once I realized what my current password was it let me in immediately.
@Vitor said:
http://www.eurogamer.net/articles/2011-11-10-valve-confirms-steam-security-breach
According to Eurogamer, they stole a lot more than just forum stuff.
Possible Credit Card info leaked amongst other things.
What Eurogamer is reporting is the same that GB and all the other web sites are reporting.
@Fistfulofmetal: you go into the steam client and then go to steam settings and on the first tab there is a button to change password. I'm sure there is another way, but that's the way i changed mine.
If it was any other company people would be losing their shit.
Valve (and Steam more accurately) has won complete infallibility not by making great games, and not by creating a good platform for games... but because they sold people a bunch of good games for like 2 fucking dollars. THAT'S the real reason people have a Steam boner.
@Brodehouse said:
If it was any other company people would be losing their shit. Valve (and Steam more accurately) has won complete infallibility not by making great games, and not by creating a good platform for games... but because they sold people a bunch of good games for like 2 fucking dollars. THAT'S the real reason people have a Steam boner.
Oh cool dude thanks for letting me know why I have the opinions I have.
Because I have been fucking mystified up to now.
changed my password. made sure credit card info wasn't saved. made sure steam guard is on.
well thats all i can do really. hopefully its not too bad for people, myself included.
@coakroach said:
What kind of dick attacks Steam?
The kind that wants active and recent account information of four million users that like to buy things.
So, professional dicks. :(
Thank god Ive never saved my credit card info on steam. Been so tempted a number of times to save some hassle but after my PS3 incident at least this hack means I wont have to get a new credit card again.http://www.eurogamer.net/articles/2011-11-10-valve-confirms-steam-security-breach
According to Eurogamer, they stole a lot more than just forum stuff.
Possible Credit Card info leaked amongst other things.
Hackers ffs Valve has got to be the one games company out of all of them that doesnt deserve to be hacked the most.
If this is still for the lulz then im pretty sure youve failed cause its just not funny.
They sent an email with a security code when I tried to log in. I changed mine, too. I don't want a repeat of the trouble I had from my Microsoft account getting hacked.
@Krenor said:
@Enigma777 said:
Hey guys, remember when Sony got hacked and people were saying this would never happen to a "proper" service like Steam?
Yeah and it hasn't happened yet, remember unlike Steam, Sony did not encrypt any of the passwords.
Somehow I doubt that's going to stop the hackers.
@Brodehouse said:
If it was any other company people would be losing their shit. Valve (and Steam more accurately) has won complete infallibility not by making great games, and not by creating a good platform for games... but because they sold people a bunch of good games for like 2 fucking dollars. THAT'S the real reason people have a Steam boner.
This is kinda true, the first part anyway. Let's be honest, if this happened to Origin, people would be going nuts.
People don't really even need a reason to hate Origin at this point. It's like the step-child among programs. Because it exists, people hate it.@Brodehouse said:
If it was any other company people would be losing their shit. Valve (and Steam more accurately) has won complete infallibility not by making great games, and not by creating a good platform for games... but because they sold people a bunch of good games for like 2 fucking dollars. THAT'S the real reason people have a Steam boner.This is kinda true, the first part anyway. Let's be honest, if this happened to Origin, people would be going nuts.
@EndrzGame said:
@Vitor said:
http://www.eurogamer.net/articles/2011-11-10-valve-confirms-steam-security-breach
According to Eurogamer, they stole a lot more than just forum stuff.
Possible Credit Card info leaked amongst other things.
What Eurogamer is reporting is the same that GB and all the other web sites are reporting.
Point me to the section in the GB article where it comments on the unofficial internal memo Gabe sent round Valve suggesting that credit card information was also accessed.
@Brodehouse said:
If it was any other company people would be losing their shit. Valve (and Steam more accurately) has won complete infallibility not by making great games, and not by creating a good platform for games... but because they sold people a bunch of good games for like 2 fucking dollars. THAT'S the real reason people have a Steam boner.
People don't like steam because of 2 dollar games but because steam offers great customer service. Discounts are just a part of that.
@Krenor said:
@Enigma777 said:
Hey guys, remember when Sony got hacked and people were saying this would never happen to a "proper" service like Steam?
Yeah and it hasn't happened yet, remember unlike Steam, Sony did not encrypt any of the passwords.
Based on what Patrick posted they have a similar setup to what Sony had, encrypted credit card info and hashed passwords. Either way im sure our steam accounts are safe.
This alarmist sentimant on most of these headlines is a bit misleading. Most are saying something like, Security Breach -- Password and Credit Card Information Stolen. While that's technically true, it's still encrypted information, which is usually explained in the body of the article.
I appreciate that Giantbomb stated the facts up front. Well done once again.
@Vitor said:
@EndrzGame said:
@Vitor said:
http://www.eurogamer.net/articles/2011-11-10-valve-confirms-steam-security-breach
According to Eurogamer, they stole a lot more than just forum stuff.
Possible Credit Card info leaked amongst other things.
What Eurogamer is reporting is the same that GB and all the other web sites are reporting.
Point me to the section in the GB article where it comments on the unofficial internal memo Gabe sent round Valve suggesting that credit card information was also accessed.
"Users accessed “a Steam database in addition to the forums” that had user names, hashed and salted passwords, game purchases, email addresses, billing addresses, and encrypted credit card information.There is currently no evidence the credit card information has been decrypted, and Valve is “still investigating.”
It's in that tricky 5th paragraph. It wasn't an 'unofficial internal memo'. That's verbatim word for word the message you receive as soon as you log into Steam or try to access the forums.
@Swick:Whatever, someone spent $92.50 of my money on Red Kings poker. I personally would love to thank Giant Bomb for telling me this. Otherwise, what else could've been stolen?
A couple months back, there was a chargeback on my steam account due to an error on Paypal's part. When attempting to get the issue resolved with Steam support, I received conflicting advice from different reps, and at least one of them felt completely comfortable talking down to me as though I were a thief, despite the hundreds of dollars worth of transactions that went of without a hitch. My account was suspended.... twice, despite the fact that I did everything they asked of me.
Personally, I'm going to treat them with the same dignity and respect they treated me with when I had an issue that wasn't directly my fault. Hey Valve, get it fixed. There's no excuse for this - even though it's not your fault, you certainly deserve to be raked over the coals for it. Sure, it's not like you hacked your own service, but come on - you were asking for it, and this is clearly your fault. I expect you to take measures to protect my credit card information, and my identity. If you don't, I'll stop spending money with you. Even if you do, I still might stop doing business with you on a whim.
Alright, in case it was lost on anyone, that was (mostly) sarcasm. /Still, a company that demands their customers follow every rule to the letter without any allowance for exceptions, and special circumstances should expect nothing other than ire when something like this happens to them.
Well, it seems that not buying anything on Steam has finally paid off. Now if only I could get my Steam library under control.
@w00ties said:
@BisonHero said:
@Ares42 said:
Hmm, went to change password and got "Steam cannot process your request" error repeatedly =/
I believe it gives you that error even if their servers are fine, but you're typing in your password incorrectly.
Yes. I typed in the wrong password a few times and got "Steam cannot process your request" and was told to try again later. I realized that I was trying an extremely old (and unused) password, but once I realized what my current password was it let me in immediately.
Yeah, I also did exactly what you just described. It's a very misleading error message.
@Ares42 said:
Hmm, went to change password and got "Steam cannot process your request" error repeatedly =/
You can thank Bethesda for that one.
Sounds like it's not likely my password was in there, I'm not gonna bother changing it. What's the worst that can happen?
How about companies stop storing my fucking credit card information? I always go in and remove it when I am able to (can't figure out how on Steam). My security is way more important to me than my ability to buy something in one or two clicks. It shouldn't even be legal for them to remember that shit.
Edit: Well I figured out how to remove my card but I guess it's too bad I didn't find this before.
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