I have to use another computer to post this.

I just installed the newest version of AVG free, because a website opened up a strange script on me, causing Adobe Reader to open for some reason. After it finished installation, I was told to restart it, as usual with installation programs. I went ahead with it, but when the computer turned back on, my worst fears were confirmed.

My desktop had changed into a screen with text saying "WARNING YOUR COMPUTER IS INFECTED WITH SPYWARE". A fake spyware scanner opened and told me that I needed to register with a company in order to get rid of the problem. And worst of all, neither Firefox nor AVG would open. In other words, I just got my computer infected with the worst kind of virus/adware/whatever.

I've seen tech shows and websites with instructions on how to get rid of this specifically, but I never payed attention, because I always thought it would never happen to me. The website that gave me this had never done this before, and I can't understand why it's doing this now.

I know this isn't a tech support forum, but I just want to ask if anyone here knows a good website I could go to get help for this. I'm really worried right now.

(In case it wasn't blindingly obivous, I'm not good with computers.)

Maybe reset your computer to an earlier date? I don't know. :(

Wow Manatassi, you're so witty, while also being helpful!
Douche.
Anyways, try to run Windows in Safe Mode, see if that will let you open AVG. Otherwise, download an install package for Spybot or some other antivirus/spyware program onto a flash drive and install it. Usually they'll have a "run now" option or something along those lines, which should be able to take care of your problem. If that or other advice from here doesn't work, try out a tech forum like the one on Newegg.

It varies, some require space, some F8, whatever will make a dos-style selection screen pop up, asking if you want to boot as normal, in safe mode, in safe mode with networking, etc. Adobe reader opening from a website isn't uncommon or bad, if it's a pdf file, it's how it opens...

Rollbacks are your best idea my friend. IIRC, for safemode, I think it's F5 or DEL. It should be on screen as you go into post.

"

Fool Proof Solution...

Buy a Mac. 

:P

"

Don't panic too much, happens to me regularly when I let other people play with my things :P Safe mode should sort you out, roll back then download AVG from the official site :)

even if you don't manually make a save state, the computer would do so automatically (at least it does for me, running XP btw), just try to see if your computer has some autosaves to roll back to, but if that and safe mode don't cut it, you gotta do major surgery and reinstall the OP or worse do a whole lot of file moving and wipe the drive then reinstall OP (very last ditch attempt, only if everything else fails).

If you have a USB key handy, download ComboFix and transfer that to your desktop and run it. Maybe? I don't know.

" @PhaggyBigNastyMcKill: But how do I roll back to a previous state?Man, I didn't realize I sucked with computers this bad until now... "

Hit the infected computer with a hard object, preferably a baseball bat until the Spyware warning dissapears. Problem Solved!

Well I use Malwarebytes Anti-Malware.  The same shit happened to my PC with the background and I just used that and it was all good.  Just download it on another computer and open it on the flash drive you trasfer from because it is probably a bitch to use the internet with that thing on there now.

Big one that a bunch of people didn't mention, unplug/disconnect the infected computer from the internet and networks before you do anything else. I had a nasty bug a few years ago that saved itself on my network and kept coming back, so I had to unplug and quarantine each infected machine. Scary stuff.

can you use the start menu?

Boot in safe mode, run Spybot/Malwarebytes/Superantispyware/Adaware and AVG/Avira/Avast. Run CCleaner and reboot normally.

"

Fool Proof Solution...

Buy a Mac. 

:P

"

pssst.... macs crash to

nothing againts macs, but they also crash/freeze/generally fuck up

nothing against macs, just fucking prick mac users

" pssst.... macs crash tonothing againts macs, but they also crash/freeze/generally fuck upnothing against macs, just fucking prick mac users "

It's too late now, but I'm sure that using Firefox plus the free NoScript addon would have prevented this.

Let me guess...you were using Internet Explorer?

I had this problem last summer.  Fortunately, I had backed up for no reason the day before.  I tried everything I could to get rid of it, and nothing worked. Hope you find something.  It really sucks, man. And to all the Mac people, I have a Macbook, and sometimes I get things on here that make it run like trash.

Format & reinstall, dude. Once your machine is infected that badly it's the only way to be sure.

That better had been some fucking good porn. 

Last chance to post the hjt log.

/begins timer

No problem. If you ever have the urge to try the prog out and do not understand the results, you can use this site to auto analyze your log, it will tell you what entries are nasty shit that have business being on your comp. You can then eliminate them using the same program. Some trojans may require a little more registry work, but it is managable.

If you need help or want a real person to look it over, just let me know.

use system restore. To access the System Restore Wizard, click Start, and then click Help and Support. Click Performance and Maintenance, click Using System Restore to undo changes, and then click Run the System Restore Wizard. or you can

•  access the System Restore Wizard through the Start menu.

" @AkasoFailsOnGiantBomb said:

" @vidiot: I don't have a flash drive. From the looks of things, I'm straight up fucked. "

Dude, flash drives are relatively cheap. If it's to save your rig, just go out an buy one that's the appropriate sizing. "

CTRL+ALT+DEL

Find the offending process, kill it, and then carry on removing it from the system.

Had the same thing. I could do pretty much everything, but my desktop was a stupid "SPYWARE!!!" thing, and the internet was broken.

Just reformat. Don't bother trying anything Antivirus related, it's not gonna work.