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What Happened Between Nintendo and Amazon Today? [UPDATED]

For a few hours, Amazon wouldn't let you buy a black 3DS.

No Caption Provided

UPDATED: Nintendo has issued a statement pretty similar to Amazon's own wording.

"An internal Amazon.com shipping issue triggered a brief hold on orders of Nintendo 3DS systems while the situation was reviewed, as is common in such matters," said the company in a statement. "Amazon.com resolved the issue, and Nintendo 3DS orders have resumed. There are no issues with Nintendo 3DS inventory or quality. For additional information about this incident, please contact Amazon.com."

--

You couldn't purchase the Cosmo Black version of a 3DS on Amazon earlier today. A note said the decision came from "because customers have told us there may be something wrong with our inventory of the item, the way we are shipping it, or the way it's described here."

It didn't take long for outlets like CNN to pick up on the story.

Making the situation stranger, the entire time that Amazon had pulled down purchasing options for the Cosmo Black version, customers could purchase the Aqua Blue version without a problem.

Amazon lifted the temporary ban this afternoon.

"We received customer feedback that there may be an inventory issue with the Cosmo Black Nintendo 3DS," said Amazon public relations manager Anya Waring to me in a statement. "The product itself was not under review. [..] The Amazon.com offer of black Nintendo 3DS was removed until we had a chance to investigate the issue, and it was resolved."

Amazon was not willing to expand on the "inventory issue" and why it was no longer a problem.

"Sorry, I don't have any additional detail to share," said Waring.

There were rumors the hardware was flagged due to complaints about 3DS hinges, which can reportedly scratch the top screen. Each 3DS comes with a one-year warranty, and Nintendo's a company historically known for being pretty easy to deal with when it comes to replacing devices.

Nintendo did not respond to a request for comment about the entire event.

Patrick Klepek on Google+

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patrickklepek

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Edited By patrickklepek
No Caption Provided

UPDATED: Nintendo has issued a statement pretty similar to Amazon's own wording.

"An internal Amazon.com shipping issue triggered a brief hold on orders of Nintendo 3DS systems while the situation was reviewed, as is common in such matters," said the company in a statement. "Amazon.com resolved the issue, and Nintendo 3DS orders have resumed. There are no issues with Nintendo 3DS inventory or quality. For additional information about this incident, please contact Amazon.com."

--

You couldn't purchase the Cosmo Black version of a 3DS on Amazon earlier today. A note said the decision came from "because customers have told us there may be something wrong with our inventory of the item, the way we are shipping it, or the way it's described here."

It didn't take long for outlets like CNN to pick up on the story.

Making the situation stranger, the entire time that Amazon had pulled down purchasing options for the Cosmo Black version, customers could purchase the Aqua Blue version without a problem.

Amazon lifted the temporary ban this afternoon.

"We received customer feedback that there may be an inventory issue with the Cosmo Black Nintendo 3DS," said Amazon public relations manager Anya Waring to me in a statement. "The product itself was not under review. [..] The Amazon.com offer of black Nintendo 3DS was removed until we had a chance to investigate the issue, and it was resolved."

Amazon was not willing to expand on the "inventory issue" and why it was no longer a problem.

"Sorry, I don't have any additional detail to share," said Waring.

There were rumors the hardware was flagged due to complaints about 3DS hinges, which can reportedly scratch the top screen. Each 3DS comes with a one-year warranty, and Nintendo's a company historically known for being pretty easy to deal with when it comes to replacing devices.

Nintendo did not respond to a request for comment about the entire event.

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wumbo3000

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Edited By wumbo3000

Thats a shame.

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donutfever

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Edited By donutfever

For a few hours, Amazon wouldn't let you buy a black 3DS.

 
Fucking Racists.
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Kazona

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Edited By Kazona

Odd

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Jimmi

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Edited By Jimmi

Wow. Who gives a shit?

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Dany

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Edited By Dany

Clearly a huge conspiracy is abound.

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TheHBK

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Edited By TheHBK
@DonutFever said:

For a few hours, Amazon wouldn't let you buy a black 3DS.

 
Fucking Racists.
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Aetheldod

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Edited By Aetheldod
@DonutFever said:

For a few hours, Amazon wouldn't let you buy a black 3DS.

 
Fucking Racists.
And here I tought we were in an age were color didn't matter , fo shame amazon  , fo shame
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TotalEklypse

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Edited By TotalEklypse

Question is, did anyone really try to buy one?

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Sinful

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Edited By Sinful

news worthy!!!!...yeah right....begone

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Torrim

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Edited By Torrim

Slow news day?

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Sinful

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Edited By Sinful
@Torrim said:

Slow news day?

nope, pat is just doing what he always does...makes news out of nothing.
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natetodamax

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Edited By natetodamax

This is... a strange story.

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NakAttack

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Edited By NakAttack
@Aetheldod said:
@DonutFever said:

For a few hours, Amazon wouldn't let you buy a black 3DS.

 
Fucking Racists.
And here I tought we were in an age were color didn't matter , fo shame amazon  , fo shame
You want equality, where is my Aryan white 3DS?
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Claude

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Edited By Claude

I can't wait until the Digging Deep episode for the news editor.

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Gliz9

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Edited By Gliz9

@TheHBK said:

@DonutFever said:

For a few hours, Amazon wouldn't let you buy a black 3DS.


Fucking Racists.
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RudeCubes

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Edited By RudeCubes

I was hoping they'd finally realized the bottom screen bezel and circle pad scratch the top screen.

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RandomInternetUser

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@DonutFever said:

Fucking Racists.
That's what I came here to say.
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wickedsc3

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Edited By wickedsc3

I'm glad CNN got right on this! This is breaking news!!!! Fucking morons.

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donutfever

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Edited By donutfever
@nk19 said:
@Aetheldod said:
@DonutFever said:

For a few hours, Amazon wouldn't let you buy a black 3DS.

 
Fucking Racists.
And here I tought we were in an age were color didn't matter , fo shame amazon  , fo shame
You want equality, where is my Aryan white 3DS?
The art assets in Face Raiders are slightly altered in that one.
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StrawHat_NPC

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Edited By StrawHat_NPC

My friend got an 3DS box with no 3DS in it shipped to her from amazon a couple of months ago.

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Ramone

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Edited By Ramone

Unfortunately Pat I'm going to have to rate this as your worst news story yet.

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bayushi

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Edited By bayushi

Totally RACIALIST! :'(

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mrangryface

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Edited By mrangryface

For a few hours I had a SOON TO BE RARE black 3DS- now I dont. :(

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ajamafalous

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Edited By ajamafalous
@Torrim said:

Slow news day?

Guess so.
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oysteinBrenne

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Edited By oysteinBrenne
@Torrim: Nah not really  
all this IMO is was more important than this bullshit story
  
 
ESA seeks $1.1 million in legal fees from California  
  Ganon Not In Skyward Sword
Norway Terror Suspect says he used MW2 for trainning  


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asurastrike

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Edited By asurastrike

Patrick, surely there was something more interesting than this happening today?

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toowalrus

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Edited By toowalrus

You know, I kinda find this shit interesting. That news-space isn't some kind of precious holy area to me anyway, not everything has to be major news.

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Mushir

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Edited By Mushir

@wumbo3000 said:

Thats a shame.

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ApolloBob

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Edited By ApolloBob

The black 3DS has larger, more intimidating screens which the average Amazon shopper might find threatening.

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sirdesmond

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Edited By sirdesmond

@wickedsc3 said:

I'm glad CNN got right on this! This is breaking news!!!! Fucking morons.

I can't believe they stopped talking about Amy Winehouse long enough to bring up anything else, much less this.

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Hot_Karl

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Edited By Hot_Karl
@Sinful said:
@Torrim said:

Slow news day?

nope, pat is just doing what he always does...makes news out of nothing.
Eh, this stuff is definitely more interesting than [insert text from press release here] that you'll find on other websites. 
 
I'd for one would love to know why the world's largest online retailer stopped selling the new handheld console from Nintendo. 
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asurastrike

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Edited By asurastrike

@TooWalrus said:

You know, I kinda find this shit interesting. That news-space isn't some kind of precious holy area to me anyway, not everything has to be major news.

I don't think the news-space is precious or anything, but this is the very definition of a non-story. I would have preferred a top 10 list, with each number on a different page to this, because at least that provides some content.

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Vexxan

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Edited By Vexxan

@BeefyGrandmole said:

My friend got an 3DS box with no 3DS in it shipped to her from amazon a couple of months ago.

If that's true that's hilarious.

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deathstriker666

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Edited By deathstriker666

Sensationalism in news media?! 
Well, obviously that's just unheard of

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Kasswara

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Edited By Kasswara
@TheHBK said:
@DonutFever said:

For a few hours, Amazon wouldn't let you buy a black 3DS.

 
Fucking Racists.
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crusader8463

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Edited By crusader8463

Even this guy thinks that's racist.   

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deactivated-5f8b49bb7fea7

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Patrick Klepek: professional news man, ladies and gentlemen! *scattered applause and confused murmurings from crowd*

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xMP44x

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Edited By xMP44x

I actually felt this was interesting to read - some people who weren't prepared to look for other models of the 3DS might have simply assumed that there was an issue or whatever. It's news whether it's major news or not. Sometimes I find the smaller stories like this are more interesting than the bigger ones, like the release of a game everyone knows exists.

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big_jon

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Edited By big_jon

Why is this even a story?

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MEATBALL

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Edited By MEATBALL

When you source your stories from Neogaf you wind up with some weird "news". Okay, I'm being an asshole so positive: the official statements at least make this a bit worthwhile. Not to single you out or anything, the internet is weird and picks up some strange stories, yo. I'm guessing at least some parties involved were hoping this would grow into a bigger story that spelled doom and gloom for the 3DS.

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Chop

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Uhhh...seriously Giant Bomb? 

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heat

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Edited By heat

Really scraping the bottom of the barrel for stories, good god

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samsaturday

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Edited By samsaturday

END OF THE WORLD!!!

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deactivated-6058f06e73ee8

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Guy reports on a thing that happened, GiantBomb users lose their shit.

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Branthog

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Edited By Branthog

SO RACIST

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DougQuaid

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Edited By DougQuaid
@Torrim said:

SLOW NEWS DAY!

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Wiseblood

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Edited By Wiseblood

I didn't know they hired Brad Nicholson back.  Wait, Klepek?  WTF?

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Edited By The_Nubster

Slow news day? Amazon, a massive online retailer, is having trouble with the 3DS, Nintendo's latest console release. Some people might care to know that Amazon may very well have gotten a shitty run of 3DS, and its pretty news-worthy to know about the out-of-the-box condition of a console. 
 
So it turned out to be nothing after all, but at least Patrick saw a little deeper into the story and thought that some people would be interested. I'm one of those people. is it so bad to keep up to speed on things like this?