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sweep

Stay in the woods. Stay green. Stay safe.

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The Problem With Giantbomb...

I have used giantbomb a long time (since launch), so I think I have earned the right to speak up about what I feel are the problems with giantbomb. Also to suggest ways of fixing them. Here are some of my biggest giantbomb beefs:

COMMUNITY MANAGEMENT

The community lacks direction and composure. There are hundreds of great writers, reviewers, active members, who's contributions to the site go un-noticed. What the site needs is a place where all the best user-created aspects of the site are collected and displayed in a way that makes it easy for the users of Giantbomb to navigate. At the moment ZombiePie is doing a fucking stellar job maintaining the Community Spotlight on the forums, and as such I would like to put him forward for the role of Community Manager. A community manager is not a mod; their job is to promote, not to police. A community manager would basically put forward content which they feel deserves to be seen by a wider audience. The best user-generated content of the site would then be directed into a more accessible page to make it easier for people to find. It would be sort of like an RSS feed of all the best user generated content on Giantbomb.
 

THE BLOGS

I have said this many times before and i'm going to keep saying it until something happens; Blogs are fucking nuked on this website. In order for a person to find the blog of a user they are not currently following they must find that blog on the forums. But, as I have said before, a lot of the best blogs aren't suitable for the forums. You can combine the way they are posted but a Blog Post and a Forum Post are entirely different entities. The difference being that a Blog post should be a personal explanation whereas a Forum Post should promote discussion. Also not all the blogs written on giantbomb are written about videogames. SO, the situation we currently have is that there are dozens of great blogs being written every day that are being completely ignored. What this basically means is that writers lose the confidence in their work and stop writing altogether.
For a start, there is no need for "Followed Blogs" to be both on my profile page and the homepage. The Homepage should go back to displaying the "Community Blogs" that currently only appears on the homepage when nobody is logged into the site.
 

USER REVIEWS

When was the last time you read a User Review? A long fucking time ago i'll bet, unless it was posted in a blog - the fact that people are posting their reviews in blogs is perhaps the best demonstration of how the actual review section of the site is being ignored. I propose that there is a section of the site put aside for "Top 5 User Written Reviews Of The Week". Under every Review there is currently the option of clicking "Did you find this review helpful?" - how about we culminate the most useful reviews and stick them somewhere people can find them. The "Featured User Review" on the homepage is a good start, but considering the wealth of great reviews being written on the site you would have thought it deserved a more prominent position than the bottom of the page.
 

THE LAYOUT

For every problem presented there are always cop-out solutions. These are usually hidden behind menus and, unless explained, are pretty abstract. For example did you know you can find a list of all the content written on Giantbomb under the Users > Activity Feed option? I did. Do you know how often I use that feature of the site? Never. Because it's a fucking hassle. I don't want to sift through an endless list of random junk. I want clear concise categories that make finding what I want easy. At the moment the list is cluttered with "This person is now following this person!" and twitter spam. The activity feed needs filters to display only one type of activity: Blogs, Reviews, whatever. And then put that feed in a more obvious position so I don't keep forgetting about it.
 
I'm not just going to bitch about the site because, lets face it, I fucking live here. So I spent some time on photoshop and I would like to invite you all to see:

Project BombShelter:

 
  
As you can see the point of a community page like this would be to promote and make sure the great user-generated content of giantbomb is being found.

 
Let me know what you think.
 
Thanks For Reading
Love Sweep
155 Comments

156 Comments

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Boogey131

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Edited By Boogey131
@RagingLion: I'm slowly beginning to notice the same "faces" so give me a week or so and I should have an idea of what I should be reading and what I should be avoiding. Thanks for the tips, had no idea about the blogs showing up on my main page for example.
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Choi

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Edited By Choi

Great idea. I got into the community fairly recently, and there are amazing people doing AMAZING stuff! I won't name any names because for every name there are probably 10 more I don't have a clue about. Which is why this is such an excellent idea! You go Sweep! 
+1.

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WalkerTR77

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Edited By WalkerTR77

I do read user reviews, on screened mainly but I do read reviews from people I follow on Giantbomb. I agree, people should be getting more props for doing them so we end up with more quality user content. We need a community spotlight on the front page the way screened has.

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pureguava

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Edited By pureguava

I am confused, can you Power Point this please?

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RagingLion

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Edited By RagingLion
@doublezeroduck:  From the front page you can find the wiki tasks by going to 'help' and it's one of the things in the drop-down menu. 
 
@Boogey131:   The editorial content has always been great, but for me Giant Bomb really opened up as a great place to always visit once I started checking out the community contributions and following people.  There are quite a few interesting people out there creating great lists and blogs.  I highly recommend following people as then you get told on the GB front page when the people you're following have created a new blog.  The people I follow has just gradually built up over time by checking out someone's profile, blogs, lists whenever I see someone posting an interesting comment on a GB video or forum thread.  If you find someone you like you can also see who they follow from their profile page and find more interesting people that way.  Good luck with that.
 
For me, having gradually gained more followers over time I'm now more incentivised than ever to write a blog (not that I do much) because I know it'll show up on their GB front page, so I really like that system.  More exposure will always be good though.  I'm guessing the community showcase type thing Jeff used to do didn't get enough views to seem to justify it.  Ultimately maybe the people interested in the community aspect of GB isn't that large?
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mordukai

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Edited By mordukai
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BionicMonster

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Edited By BionicMonster
@Vitor said:
" @Red12b said:
" @Vitor:  damn that sucks dude "
Yeah, it's still sitting at a total of 0 comments and around the same amount of page views no doubt. Still, I need to write more in general but it would be great if the site gave more incentive to do so.  Still, at least it meant no-one then decided to go through my blog backlog and come across my rather embarrassingly poorly written prior efforts. Sometimes being unnoticed isn't all bad.  "
I'm on my way to read it now,sir.
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vitor

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Edited By vitor
@Red12b said:
" @Vitor:  damn that sucks dude "
Yeah, it's still sitting at a total of 0 comments and around the same amount of page views no doubt. Still, I need to write more in general but it would be great if the site gave more incentive to do so. 
 
Still, at least it meant no-one then decided to go through my blog backlog and come across my rather embarrassingly poorly written prior efforts. Sometimes being unnoticed isn't all bad. 
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BionicMonster

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Edited By BionicMonster

This is a great idea and it just proves your point that I got to this thread 9 months after it was made. A community page could easily be added to the tabs at the top of the site( between Bombcast and API would be a good spot).

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Red12b

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Edited By Red12b
@Vitor:  
damn that sucks dude
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vitor

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Edited By vitor
@Sweep: Agreed about the Blog feature - it's why I rarely write anymore. Had an interview with Zoe Mode, creators of Chime, go completely unnoticed which really shook my desire to keep working on pieces like that, especially considering how much of a hassle it usually is to get in touch with games industry types who are willing to chat to a non-journalist.
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BeachThunder

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Edited By BeachThunder

D: I never saw this before. 
 
@Sweep said:

I would love to see something like the Community Showcase they have over on Screened, that stuff is essentially what I was pushing for 9 months ago. "
I definitely agree with this. It's a simple temporary solution that can easily be implemented without altering any part of the site. I expect to see regular Community Showcase articles, starting from next week!! :o
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Boogey131

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Edited By Boogey131
@doublezeroduck don't do that, don't speak for everyone as if the community is made up of one lone voice. It goes against the spirit of this thread, which is to promote the various voices that make this community. For what it's worth, I like the DS/Wiiware segments.

I have only started taking part in the community portion of the site and am having trouble finding user content, it's a lot to jump into blind, I haven't even began following anyone because right now all I see are avatars with no way of knowing who's content I should be following. Whiskey has expanded a lot in the past two years and continues to so, I don't expect something like Bomb Shelter soon, but there does have to be SOMETHING to make it easier for those who want to seek out user content.

Typing on iPod so apologies for any typos.
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Red12b

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Edited By Red12b
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Red12b

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Edited By Red12b
@Sweep:  
Yeah, the starlet articles are brilliant,  
 
We used to have that, The weekly bomb drop right? 
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sweep

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Edited By sweep  Moderator
@Hamz said:

" Ethan is effectively the Community Manager for all of Whiskey Media's websites. Dude is the guy you would go to with all sorts of community & content related issues or questions. "

Ethan does a great job, this is true - but unless you follow his blog you are likely to miss most of the stuff he posts. The issues outlined in this blog 9 months ago are still just as relevant today. There really is a lot of great content being missed because it isn't lucky enough to get featured on the frontpage (One user review? Not good enough) or because new users have no followers. The community spotlight is great, but I don't think people are aware of just how often it's being updated. 
 
Also those Community Starlet articles on the frontpage that have been going up recently are fucking awesome. I would love to see something like the Community Showcase they have over on Screened, that stuff is essentially what I was pushing for 9 months ago.
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X19

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Edited By X19
@Hamz: Ethan is great if you have questions about the site or want to find out about how the site works because he is also an engineer. I personally think GB needs a community manager who is dedicated to just this site alone. Sweep's idea would take a lot of work and I don't see how Ethan on top of all the good work he is doing now could possibly keep something like that going. I would also hope a GB community manager would build on Sweep's idea as the amount of things you could do with all this user content is limitless.
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Hamz

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Edited By Hamz

Ethan is effectively the Community Manager for all of Whiskey Media's websites. Dude is the guy you would go to with all sorts of community & content related issues or questions.

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X19

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Edited By X19
@Sweep: I had an idea a few weeks ago to bring together all the creative content users made on Giantbomb but I didn't get much support for it. It would be a fucking dream job to be Community Manager at GB. One problem I have with making databases and finding new ways to put user content where everyone can see it is the editing tools. Ethan said there is a new set of tools in the works so at least I can look forward to making my threads better at displaying user content. 
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Red12b

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Edited By Red12b

@doublezeroduck said:
" These are the real problems  No more taste tests of energy drinks and candy that they are sent on the bombcast anymore.  Jeff's Wiiware segment on the bombcast is not fun or funny. We love you Jeff but that's the worst part of the bombcastThe wiki task lists they were talking about are nowhere to be found. AnimeVice has them so WTF? Am I not looking in the right spot?The achievement tracking has been down for far too long. Trueachievements.com has it back, so again WTF? "

 
http://www.giantbomb.com/wikid/task/queue/ 
and they have fixed the issue of achievments they are just waiting for it too sync properly which should be in the next few days, andy has been at it for awhile,  
 
All the rest are personal taste.
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wunder_

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Edited By wunder_

5/5

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Red12b

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Edited By Red12b
@Sweep:  
Ahh, my favourite photo, cheers mate
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sweep

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Edited By sweep  Moderator

Thread Resurrection!



No Caption Provided
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doublezeroduck

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Edited By doublezeroduck

These are the real problems 
 
No more taste tests of energy drinks and candy that they are sent on the bombcast anymore.  
Jeff's Wiiware segment on the bombcast is not fun or funny. We love you Jeff but that's the worst part of the bombcast
The wiki task lists they were talking about are nowhere to be found. AnimeVice has them so WTF? Am I not looking in the right spot?
The achievement tracking has been down for far too long. Trueachievements.com has it back, so again WTF?

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Lunar_Aura

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Edited By Lunar_Aura

Holy hell this should be stickied thread! I can't believe I just saw this only now and it was buried between threads like "Help me talk to this probably-a-girl" and "How is babby formed (QUESTION OF LAST TUESDAY 10-2-10)"
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TaliciaDragonsong

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I'm Commander Talicia Shepard and this is my favorite post on Giantbomb.
 
Lovely ideas, I hope to see some of them come to reality!

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Red12b

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Edited By Red12b

I still want this to be a thing...

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Kibblez

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Edited By Kibblez

Bomb Shelter is a fantastic name. That is all!

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Synthballs

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Edited By Synthballs

I like the idea and back it 100 percent.

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Moztacular

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Edited By Moztacular

bump until someone reads this and makes it happen

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HypoXenophobia

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Edited By HypoXenophobia

I see some of the complaints here, but to me it seems a lot like Bitmob. Which for some folks, it's a great place, but personally I have no interest in reading community stuff. I come to this website cause I enjoy the content and also wiki pages and forums. My only problem is that keeping the forum section in the front page instead of its own page creates limited amount of fleshed out topics. But nonetheless, community features seem like a way for websites to generate more content for less work and most of the time its things I have no interest in. But once again, I'm not the typical gamer. Outside of removing the forums from the main page, I don't really have a problem with the layout or content.

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deadly_polo

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Edited By deadly_polo

Nice ideas, I hope that some of them can be incorporated into the site.

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End_Boss

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Edited By End_Boss

Sweep, what glorious madness is this?

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turboman

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Edited By turboman

I support this idea.

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Red12b

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Edited By Red12b
@JJWeatherman said:
" @ZombiePie said:
"  P.S. And dude come on, if Giantbomb is going to get a Community Manager they should hire a professional. You all deserve better than me, for realzies! "
Dude... Alex freakin' Navarro is a community manager (essentially). ANYONE could be one!  I'm just joking, Alex is awesome and we all love him.   : ) By the way, if you were up for taking a bigger role as a community manager type person, I wouldn't complain. At least until you F-up and we all turn against you.    :P "
Zombie, you are better than you give yourself credit for dude, 
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JJWeatherman

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Edited By JJWeatherman
@ZombiePie said:
"  P.S. And dude come on, if Giantbomb is going to get a Community Manager they should hire a professional. You all deserve better than me, for realzies! "
Dude... Alex freakin' Navarro is a community manager (essentially). ANYONE could be one!
 
I'm just joking, Alex is awesome and we all love him.   : )
 
By the way, if you were up for taking a bigger role as a community manager type person, I wouldn't complain. At least until you F-up and we all turn against you.    :P
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ZombiePie

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Edited By ZombiePie

I've been debating whether or not I should comment on any of these threads about community exposure. Look I manage the Spotlight, a thread that was originally intended to link users to game nights, podcasts and the IRC. With confidence in myself and with the support of numerous users I decided to start showcasing more good works. It aint perfect and that's something that I will be the first to admit. However over the course of the 10 plus months I have been managing the Spotlight I have come in contact with some wonderful good works that beautifully articulate a strong passion in video games. These works are wonderful and the persons that created these works are good people and I think their voice, despite their lacking in a professional background in the video game journalism business, deserves some  platform on this site to get started or shown on. You don't have to like it but you never know, maybe you find a friend on this site on the other side of the world who shares similar tastes in videogames. Maybe you discover that your own voice has more merit to it than you originally thought. You just never know what you have to gain from just being open to exploring and having your mind open to anyone's opinions, thoughts, or passions. It is on that note of ambiguity that I continue to work on the Spotlight despite critics and users who claim the futility of my goal of promoting the community, maybe it isn't worth the effort but I sure as hell haven't witness any negative consequences for just trying and that is why I continue and why I think it is worth your time.
 
 
 
P.S. And dude come on, if Giantbomb is going to get a Community Manager they should hire a professional. You all deserve better than me, for realzies!

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Red

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Edited By Red

Great idea and layout of a page. The only question is whether the community itself could really support the feature correctly: 
I.E. Not be the idiots we are.

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Jensonb

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Edited By Jensonb

Sweep, I hope you're happy. You caused me to write this monstrous wall of text

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thatfrood

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Edited By thatfrood

I always found it bizarre how difficult it is to find user reviews for video games. If you actually go to the video game's page, there is no tab for user reviews. There's just giant bomb's. You have to sort of dig around to get there.

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rallier

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Edited By rallier
@Sweep said:
" @Rallier said:
What Sweep is proposing would be great for the "crème de la crème" blogs and other community activities so to speak but the "mediocre" ones would still be ignored. "
There are already systems in place that allow you to view ALL the content available, they are just well hidden behind menus and hard to sort through. "
O wow really?. I did not even know. Guess that me not knowing that is an argument for your proposition.
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SeriouslyNow

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Edited By SeriouslyNow
@Red12b said:

" @SeriouslyNow:  
@crunchUK:  Please stop hijacking this blog Post. Squabble somewhere else please. "

Uh Dude, the guy's been fighting with many people for a couple of pages.  I just said one thing to him once.  My other post in this thread was related directly to the thread.
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Red12b

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Edited By Red12b
@SeriouslyNow:  
@crunchUK:  
Please stop hijacking this blog Post. 
Squabble somewhere else please.
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Tordah

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Edited By Tordah

This sounds like a great idea to me. I'm all for it.

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bonbolapti

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Edited By bonbolapti

I know my way around the site. 
 :D
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crunchUK

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Edited By crunchUK
@SeriouslyNow said:
" @crunchUK said:
" @Red12b said:
" @crunchUK:  OK, let me get this right, are you saying that because of a bunch of forum dudes giving you shit in a thread about a game that in your tittle you called such a game TERRIBLE, not because of how it plays but because of the way people play it, and because of that you are saying that either GB does not have a good community or GB should not have a Community section?  If I am wrong then please correct me, but If I am slightly right, then WTF dude?  There are these types of people everywhere, that doesn't mean that there isn't other things that are great about this community,   "
No, i am saying that from what i can see it's in an irreversible decline.    And again, choerent post, thoughts, points, blah blah blah. If people are getting upset and angry over a certain view i hold when i have perfectly good reasons for holding that view then i think maybe you're right - maybe it IS my fault for the assumption of intelligence on these forums. Honestly, the more i think about it the more i am convinced system wars is smarter. I reckon tomorrow i shall prove it by posting the exact same topic there. "
Uhuh. All I see is that you're on an irreversible decline. "
Speak of the devil...
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harrisonave

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Edited By harrisonave
I imagine all of this or, at least, a majority of this has been thought about already and they're working on ways to solve these problems.  Everything you mentioned seems like pretty obvious stuff.
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capt_ventris

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Edited By capt_ventris

Bombshelter looks like it would be a great addtion to the site.  Highlighting user reviews would be especially cool

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SeriouslyNow

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Edited By SeriouslyNow
@crunchUK said:
" @Red12b said:
" @crunchUK:  OK, let me get this right, are you saying that because of a bunch of forum dudes giving you shit in a thread about a game that in your tittle you called such a game TERRIBLE, not because of how it plays but because of the way people play it, and because of that you are saying that either GB does not have a good community or GB should not have a Community section?  If I am wrong then please correct me, but If I am slightly right, then WTF dude?  There are these types of people everywhere, that doesn't mean that there isn't other things that are great about this community,   "
No, i am saying that from what i can see it's in an irreversible decline.    And again, choerent post, thoughts, points, blah blah blah. If people are getting upset and angry over a certain view i hold when i have perfectly good reasons for holding that view then i think maybe you're right - maybe it IS my fault for the assumption of intelligence on these forums. Honestly, the more i think about it the more i am convinced system wars is smarter. I reckon tomorrow i shall prove it by posting the exact same topic there. "
Uhuh. All I see is that you're on an irreversible decline.