I Work for Valve Now

Lunarbunny

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Edited By Lunarbunny

My hands will be all over your ClientRegistry.blob

Ok, ok. So it's not quite as awesome as it sounds. I won't be making Half-Life 2 Episode 3 (I probaly won't even know anything about it until they want random playtesters). But even then, I just got the call today that I am hired for a position in Steam support! I originally met with Steve McClure, the CFO of Valve, due to a strange coincidence - my mom is in a book club, and it just so happens that Steve's wife is also part of it. I talked about what it takes to get into Valve (they don't hire anybody to the actual development team without prior experience) but that support is open to knowledgable people and that another head would be useful due to the holiday rush. He also gave me other fun facts...like how the Tank in the Left 4 Dead cutscene was animated by a number of people who had animated the recent King Kong movie. And that there's a special bonus feature supposedly coming in the L4D SDK that I can't tell you anything more about.

I interviewed for the position last Tuesday, but the main support boss, Doug Valente, was out, so I had to come back yesterday and interview again. I've been a pile of anxiety for the past week and a half, waiting for confirmation. Finally got the call at about 4PM today. I'm hired, and they want me to start Monday! Woo, enough time to reset my sleep schedule.

Perhaps if you have an issue with Steam and have to send in a support ticket, I might be the one answering it. Oh, and I might finally be able to tell you how PayPal payments work, Karmum.

Of course by announcing this, I've also painted a target on myself. Please, if you have a legitimate Steam support issue, don't try to ask me straight up - send in a ticket. Unless you're a buddy, it'll be ignored and thrown away.

I also have a very applicable video link for this (contains profanity)... Welcome to the Internet Helpdesk

15 years ago

Lunarbunny

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#1 Edited By Lunarbunny

Ok, ok. So it's not quite as awesome as it sounds. I won't be making Half-Life 2 Episode 3 (I probaly won't even know anything about it until they want random playtesters). But even then, I just got the call today that I am hired for a position in Steam support! I originally met with Steve McClure, the CFO of Valve, due to a strange coincidence - my mom is in a book club, and it just so happens that Steve's wife is also part of it. I talked about what it takes to get into Valve (they don't hire anybody to the actual development team without prior experience) but that support is open to knowledgable people and that another head would be useful due to the holiday rush. He also gave me other fun facts...like how the Tank in the Left 4 Dead cutscene was animated by a number of people who had animated the recent King Kong movie. And that there's a special bonus feature supposedly coming in the L4D SDK that I can't tell you anything more about.

I interviewed for the position last Tuesday, but the main support boss, Doug Valente, was out, so I had to come back yesterday and interview again. I've been a pile of anxiety for the past week and a half, waiting for confirmation. Finally got the call at about 4PM today. I'm hired, and they want me to start Monday! Woo, enough time to reset my sleep schedule.

Perhaps if you have an issue with Steam and have to send in a support ticket, I might be the one answering it. Oh, and I might finally be able to tell you how PayPal payments work, Karmum.

Of course by announcing this, I've also painted a target on myself. Please, if you have a legitimate Steam support issue, don't try to ask me straight up - send in a ticket. Unless you're a buddy, it'll be ignored and thrown away.

I also have a very applicable video link for this (contains profanity)... Welcome to the Internet Helpdesk

15 years ago

Gameboi

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#2 Edited By Gameboi

Congratulations! I don't use Steam, so don't worry.... I won't be calling ;-)

15 years ago

Thrawn1

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#3 Edited By Thrawn1

dude...badass.

15 years ago

Arkthemaniac

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#4 Edited By Arkthemaniac

Congrats, man.

So, can I get free downloads?

15 years ago

RHCPfan24

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#5 Edited By RHCPfan24

Wow, that is........awesome. Have you realized you are working for Valve? STEAM?! That's badass to the extreme. I hope you have fun with that opportunity.

15 years ago

deactivated-5c5cdba6e0b96

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#6 Edited By deactivated-5c5cdba6e0b96

Congrats my friend, I wish you luck.

15 years ago

HelixSnake

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#7 Edited By HelixSnake

Why won't my fucking Dark Messiah WORK!?

15 years ago

pause422

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#8 Edited By pause422

That is awesome man, congratulations, big time. I'm glad to hear something positive atm, with all the downer news of 1up/EGM. Really, glad for you, congrats :)

15 years ago

roofy

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#9 Edited By roofy

good luck with the new job.
probably a good way to get a foot in the door

15 years ago

Jayge_

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#10 Edited By Jayge_

I knew you'd get it :-D

15 years ago

Hamz

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#11 Edited By Hamz

Well I already congratulated you during L4D, but again congratulations mate. Good work!

15 years ago

coakroach

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#12 Edited By coakroach

Nice!
I'm totally jealous

15 years ago

TheGTAvaccine

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#13 Edited By TheGTAvaccine

Awesome man, you now work for the best dev in existence! :D

15 years ago

Win

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#14 Edited By Win

Wow that is awesome. Congrats!

15 years ago

Claude

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#15 Edited By Claude

Good job... yeah.. good job.

15 years ago

agent_lost

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#16 Edited By agent_lost

congrats

*Insert insult for have a better job then me*

15 years ago

citizenkane

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#17 Edited By citizenkane

Congrats man! That sounds really awesome.

15 years ago

RetroIce4

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#18 Edited By RetroIce4

NOIYCE!

15 years ago

brukaoru

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#19 Edited By brukaoru

Congratulations Lunar! Pretty awesome how you got the job.

15 years ago

MrKlorox

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#20 Edited By MrKlorox

Lunarbunny said:

"And that there's a special bonus feature supposedly coming in the L4D SDK that I can't tell you anything more about."

I seriously cannot imagine any one thing that could be added to L4D that would make it worth a full price purchase. It is still little more than a mod to me.

However, congrats on the hire.

15 years ago

tokyochicken

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#21 Edited By tokyochicken

Gratz Lunar! Good luck with everything there!

15 years ago

dsplayer1010

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#22 Edited By dsplayer1010

Congrats

15 years ago

deactivated-61da50756e1e4

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#23 Edited By deactivated-61da50756e1e4

congrats! thats so awesome! much better than xbox support.... PRANK CALLS! LOTS!

15 years ago

thordain

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#24 Edited By thordain

Hamz said:

"Well I already congratulated you during L4D, but again congratulations mate. Good work!"

Same.

15 years ago

destro

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#25 Edited By destro

HelixSnake said:

"Why won't my fucking Dark Messiah WORK!?"

Because that game...if you can even call it a game...is completely full of glitches and bugs. Its a fun game if you can get it going, haha

15 years ago

LordAndrew

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#26 Edited By LordAndrew

destro said:

"HelixSnake said:
"Why won't my fucking Dark Messiah WORK!?"
Because that game...if you can even call it a game...is completely full of glitches and bugs. Its a fun game if you can get it going, haha"

Whenever I install a game, it starts by telling me it's importing my current Dark Messiah installation into Steam. And I don't own Dark Messiah in any form. So I don't know why it keeps trying.
I'd submit a ticket, but I don't really give a damn. Doesn't seem to be a big deal.

Oh, and congrats on the job, man. :)

15 years ago

jakob187

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#27 Edited By jakob187

Stonkin' sweet.

Get ready for everyone to bug you on the forums as WELL as via e-mail and on the phones!!!

15 years ago

Lunarbunny

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#28 Edited By Lunarbunny

I realized I forgot to add a link to a very applicable piece of humor...
Welcome To the Internet Helpdesk (contains profanity)

Oh, and thank goodness, it's 100% ticket/e-mail based. So I can yell at the customer as much as I want and they'll never know, unlike on the phone and forgetting the HOLD button.

Thanks for all the goodwill!

15 years ago

Relys

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#29 Edited By Relys

Congratulations... You now work for my most respected video game company. :D

I love you Valve!

15 years ago

Relys

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#30 Edited By Relys

Congratulations... You now work for my most respected video game company. :D

I love you Valve!

15 years ago

thordain

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#31 Edited By thordain

Relys said:

"Congratulations... You now work for my most respected video game company. :D

I love you Valve!"

You love it so much you had to double post it.

15 years ago

Relys

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#32 Edited By Relys

Thordain said:

"Relys said:
"Congratulations... You now work for my most respected video game company. :D

I love you Valve!"
You love it so much you had to double post it."

Double the love baby! Just the way she likes it! ;)

15 years ago

Systech

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#33 Edited By Systech

Congratulations, Lunarbunny. What better to work for your favorite video game company?... It is your favorite, right?

15 years ago

Rowr

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#34 Edited By Rowr

Congrats man, thats awesome.

Best of luck!

15 years ago

Lunarbunny

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#35 Edited By Lunarbunny

systech said:

"Congratulations, Lunarbunny. What better to work for your favorite video game company?... It is your favorite, right?"

They've always been one of the few I can completely count on for quality. So yes!

15 years ago

HelixSnake

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#36 Edited By HelixSnake

In all seriousness, my Dark Messiah won't start. It starts shows a black screen for a few moments, then my computer freezes and I have to reset. I've tried reinstalling it a million times. I never had this problem with my old computer, is there known issue with Dark Messiah and the new video cards such as an 8800 Ultra? I tried mailing you guys a bit of ago, but none of you got back to me.

15 years ago

ThomasP

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#37 Edited By ThomasP

Everyone here has been really supportive... fuck you asshole. ;)

I kid. That is is crazy man. Congrats on landing the coolest job anyone here could hope for. Are you thinking about getting into testing or game development. Work your way up.

15 years ago

turboman

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#38 Edited By turboman

congrats, can you tell them to make games for PS3 now?

15 years ago

Lunarbunny

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#39 Edited By Lunarbunny

ThomasP said:

"Everyone here has been really supportive... fuck you asshole. ;)

I kid. That is is crazy man. Congrats on landing the coolest job anyone here could hope for. Are you thinking about getting into testing or game development. Work your way up."

That's a hope of mine, I want to get into content programming (in-engine scripting, etc) with maybe a little bit of texture art/3D modelling on the side. Will I work directly up to it? Maybe, I should really get involved in a mod.

15 years ago

AndrewGaspar

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#40 Edited By AndrewGaspar

It's cool to see people who obviously enjoy games so much getting into the industry like this. Congrats!

15 years ago

LiquidPrince

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#41 Edited By LiquidPrince

Congratulations!

15 years ago

Geno

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#42 Edited By Geno

Congrats. And Karmum, what do you need to know about Paypal payments? I've done a hundred of them already.

15 years ago

xruntime

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#43 Edited By xruntime

hey um i got this problem steam keeps on crashing n i dunno what to do HELP HELP HELP

just kidding. lol.

15 years ago

MattyFTM

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#44 Edited By MattyFTM Moderator

Perhaps you can tell me why whenever I click a purchase/download link in steam it does absolutely nothing? I have to go through the steam website on firefox to buy anything.

15 years ago

darkgoth678

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#45 Edited By darkgoth678

dude really, that is still awesome, and you said you wont be making the game but at least you are stll part of the best gaming coorporation in the world that is Valve Corp.

So be proud!

15 years ago

deactivated-5d7bd9e4bef30

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#46 Edited By deactivated-5d7bd9e4bef30

So you're the guy I'm calling now to ask when Battletoads comes out on Steam? :P

Congratz dude.

15 years ago

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A digital distribution service owned by Valve Corporation. Originally created to distribute Valve's own games, Steam has since become the de facto standard for digital distribution of PC games.

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